Encompass Health Rehabilitation Hospital of Modesto

Thomas Papamon III

When I first was admitted to Encompass I was very skeptical of how the overall experience was going to be. Care, Professionalism, Environment, Safety, and Staff. In this review I will address each category and I assure you all are pleasant. I was placed under Encompass care due to receiving Laminectomy "back surgery". I was dependent for just about everything. I couldn't stand or walk without assistance let alone use the restroom. I also required help with showering and getting dressed/undressed. Every time I pressed the "call" button for the nurse it was answered in a timely manner despite them being short staffed. If you have any requests just communicate it with your nurse and or case manager and it will be reviewed for accommodation. The care received here was outstanding! There is not much to discuss with professionalism with Encompass except that they excel at it. Each and every member from Encompass shows great dedication to their job. From the Doctors, nurses, physical therapists, and the janitorial staff had great attitudes, friendly and encouraging. The environment such as the rooms and facility are what to be expected in a hospital/hospice. Each room has a window, two sinks, toilet & shower. Dressers and drawers for personal storage. They have HD screen tv's and upon request they will let you hook up a gaming system. I was able to bring in my Xbox Series X and play via Xbox live. Wireless connection is decent to play on but you may experience longer loading times. You are also encouraged to exit your room and walk the facility or (Wheel Chair) yourself depending on your condition. You must inform your nurse if it is ok before you do plan to exit your room for any reason. They have a nice patio area where you can enjoy "supervised" visits with family outside. I found the patio area to be very nice and relaxing. Getting some fresh air was always a pleasure. Only complaint I have is their visiting hours are from 8am-4pm *Likely to change due to covid* I rarely saw my wife or family since they worked during these hours so this was a complete bummer. Someone can always drop something off for you at the front if need be after hours (family, friends, Doordash, etc). Food here was pretty good for a rehabilitation center. If you ever receive a dish you don't like you can always send it back for something else like sandwiches, burgers, pizza, and chicken strips. They also have really good salads to choose from. Safety here at Encompass is their #1 goal. They go above and beyond to make sure your stay is a safe and productive one. They have rules in place where you shouldn't stand or walk alone to avoid a fall or trip. Always let a member of the staff safely guide you to where you need to go. Any concerns the nurses might have with either myself or their own was always reviewed in a timely manner. Staffing here is simply EXCELLENT! Shout out to nurses Tiffany, Soax, Mikayla, Lorena, Tatiana and physical therapists Vanessa, Samantha, Jasmine and Marc. These are just a few of the many to mention, everyone here deserves a raise! Case manager Tara made sure my stay went great and was of great help upon special requests regarding my gaming setup and any other general questions. If you ever have the opportunity to go to Encompass for rehabilitation please do it. You get three hours of occupational therapy and physical therapy one hour sessions three times a day. The physical therapists had me walking by the time I was discharged *two weeks* and I could barely get out of bed when I arrived here. I wouldn't have made this much progress without the team at Encompass and for that I am thankful and happy to award them with 5 stars for this review.

Alex Mitt

Incredible place the nurses are awesome and extremely caring, Kristen, Renee, Julie, Dropna, just a few Tara, case manager Kerri , Vanessa, Just a couple of amazing therapist professional individuals. Too many to remember all their names. The meals were really good. I had no idea what to expect,blown away and left much better than when I went in

Iris Martinez

I am extremely grateful for every single one of the staff there. The comfort my father had and such sweet patience they had for him, will definitely make us remember encompass health. The place is very well kept, the staff is just so amazing and help each other a lot. Thank you encompass health, for being a great part of my father’s recovery ❤️‍🩹

GSD

My mother was brought here in April/May 2019 for rehab after having a tumor removed from her brain. Everyone here was so helpful and nice. It made things so easy and there was a remarkable difference in her abilities to take care of herself once she left this place. I could not find the time till now to express my appreciation but here it is! If I didn't live in Canada I would visit in person to say thanks.