Warehouse Direct

Ali DaVanon

EXTREMELY RUDE.

Adam Cortese

I wasted my time shopping on their website. After getting ready to checkout and creating an account, it says it needs admin approval to set up an account. After 2 hours of wait, I call customer service. They say it takes 2 WEEKS to set up and account & check my credit. I say I'm just trying to order some products with my credit card and can I check out as a guest, and she says yes. There is no option to check out as a guest. I call back and another lady says that I cannot check out as a guest, and she cannot take my order until I get an account set up.

Rana Kala

Overnight parking available along side of the fence. Recieving start 8am took 1hour to unload. Very friendly

David Lampert

My university has an exclusive deal with Warehouse Direct for office supplies. This is supposed to ensure that we get the best prices. But instead we get slow deliveries, fewer choices, and higher prices. I bought a standing desk from them, which they suggested (there was only one choice). It wobbles awfully. I told them this was unacceptable, and instead of accepting a return, our contact set up *four* meetings with their supplier, who all told me the product should work ok. No offer to return the desk, just me wasting my time and losing productivity. This same desk (the Hon Coordinate) sells for slightly cheaper than we paid on Amazon, BTW, where there are many other choices. I purchased a white board for WD for $320. The literal exact same item is $160 on Amazon. I've tried ordering mechanical pencils through the company, since I have no other choice, and twice been told they don't actual sell the item on their page. Why would anyone want to do business with a company like this?