The UPS Store

J. Parry-Hill

Absolutely horrible experience scanning sensitive documents. Whereas you used to be able to scan directly to email, now you have to watch an employee scan to their USB drive, take it in the back out of sight, and email from there. The stated reason is "corporate security," but the balance of risk exposure has tipped too far out of the customer's best interest. On the day I visited there was no up-front communication about this process, nor was the price communicated ($0.50 per scanned sheet, exorbitant for virtually no materials or overhead).

Shirley Alava

If I could I would give no stars to this store. I never leave reviews but I will for this store as it it a mess. Choose another location. Customer service is absolutely terrible. Antonio laughed when I called to inquire about a claim with them which was very unprofessional. I took some Spectrum equipment to return and they didn’t scan them, therefore, I had a big problem with Spectrum as well. My items that I trusted them with arrived to the destination completely destroyed. If you want your items to be cared for while in transit go somewhere else, for a couple dollars more go to Fedex but at least you will have good customer service and items will be safe. My claim for damaged items is still not resolved…. YOU CANNOT TRUST THIS STORE!

Andrew Snyder

Go to Staples on Hard Rd for all of your Amazon returns and UPS needs. The UPS Store charges $2 to print labels if you forget to print at home or don’t have a printer. They say quote “we don’t make anything off of Amazon returns so we have to take advantage of our customers”. Staples will print labels for free and are way nicer.

Figets Master

Staff were super helpful, kind and patient. I will only go to the Webster store as I have had some terrible experiences at other UPS stores.