Monroe County Social Services Department

Category: Social services organization in Rochester, New York

Address: 111 Westfall Rd, Rochester, NY 14620, USA

Phone: +15857536998

Opening hours

Sunday: Closed

Monday: 8AM–4PM

Tuesday: 8AM–4PM

Wednesday: 8AM–4PM

Thursday: 8AM–4PM

Friday: 8AM–4PM

Saturday: Closed

Reviews

Kim Flowers

Sep 13, 2022

Service is slow and no help every one send you all over the place like they don’t know how to do their job… I’m not happy with this service at all no helpful and no information

D'Aisha White

Aug 28, 2022

they keep you on the phone to long

Jenine Jones

Aug 3, 2022

Excellent customer service😁

candice

Jul 8, 2022

I have been on the phone for 3 hours for 2 day and still no answer

Thanks! Your review is awaiting moderation.

Questions & Answers

Do I need my birth cirtificate

Matthew Macauley | Oct 2, 2018
Angela McNair | Nov 5, 2021

Yes I need one for my self

Read More

Do they give emergency food stamps at this location???

Aziah Copeland | Oct 2, 2018
J Wixson | Oct 2, 2019

No, they do not give emergency food stamps here, only at other location.

Read More

Can I get a replacement ebt card at this location

James Salmon | Feb 3, 2022
Monique Norman | Feb 3, 2022

usually call 753-6006

Are they open today

Jerry Britt | Oct 1, 2020
Jennifer Liberacki | Oct 1, 2020

Nope

Read More

Does anyone know the number for cps?

Alicia Swetz | Oct 2, 2019
Mandy Benjamin | Oct 2, 2019

Also visit the website dorightbykids.org

What is the fax number

Ruthann Whitfield | Oct 2, 2019
Rakym Guzman | Oct 2, 2019

Depends on the Dept.

HOW DO I REQUEST A FAIR HEARING WITH THE OFFICE OF TEMPORARY AND DISABILITY ASSISTANCE ON LINE?

Michael Mas | Oct 1, 2020
Linda Schifano | Oct 1, 2020

They have forms and you can call them for better information. Good luck Michael Mas.

Hi If someone wants to apply for welfare , can they come to this office ?

Yousuf Abbas | Oct 1, 2020
Simba | Oct 1, 2020

yes

Will they help people relocated back to Rochester NY?

Tacara Parnell | Oct 2, 2019
Delores Langley | Oct 1, 2021

Who can I talk to about why my foodstamps was decrease.

Read More

How can I change my medication from NYC to Rochester

Rouse Alvarez | Oct 2, 2019
Beba Flores | Oct 2, 2019

Kimberly she asked how can she change her Medicaid from NYC to Rochester.

Read More

How do I get food stamps?

Thomas Burger | Oct 2, 2019
Julian Nottage | Oct 2, 2019

Go inside and apply. Bring photo ID and Pay stubs if working.

Can someone go to this place verses Saint Paul? I have a grandson who was getting emergency help had handed landlord statement in and thought his appointment was at 10:30 and it was at 8:30 and they refused to see him even though homeless.

College Closet | Oct 2, 2019
Kimberly Snyder | Oct 2, 2019

Usually have to go where your appointment is

Does anyone know about the hours for this location on Monday due to it being observed for Veteran's Day? Online it reads hours may differ?

Miracle Carter | Oct 2, 2019
Michael Infantino | Oct 2, 2019

Closed on Monday

apply for medicare

Nick Costello | Oct 2, 2018
M. M | Oct 2, 2018

Medicare is through the social security office. Medicaid, secondary insurance, would be through social services.

I need help with food stamps that are told to be sent to my home and haven't been sent yet. It has been 6 months and they are at your office.

Mary Manning | Oct 2, 2018
Lady Devious | Oct 2, 2018

You have to go down to west fall road to find out what's going on with your case!

Is this where you can apply or reapply for public assistance like food stamps and cash assistance?

Jessica Kim | Oct 2, 2018
Lady Devious | Oct 2, 2018

Yes

Is this the building you can apply for a replacement social security card ???

Tanya Duchine | Oct 2, 2018
Faye H | Oct 2, 2018

No

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places