Address: 5280 Willow Pl, Verona, NY 13478, USA
Phone: +13153638888
Joshua Lask
I stayed here for one night and was pleased with my experience. The check in process was easy, rooms were clean. Great water pressure in the showers. The breakfast was more than sufficient, fresh fruit, hard boiled eggs, breakfast sandwiches, juice coffee etc. I would 100% stay here again.
Viddhesh Betkar
Overall the hotel is good, but have two complaints 1. They need to provide water bottles in their rooms. 2. My check in was delayed by 2.5 hours cz they were short staffed. Normally I would have been ok with this but their front desk who attended us had no etiquettes. Talking to her was like talking to a rock and if the check in is delayed front desk should offer complimentary refreshments which they didn’t.
nite gal
My boyfriend and I stayed at the hotel on March 18th for the weekend. There is nothing wrong with my experience at this hotel. Open entry, we were in an out of check in, in under 1 minute. The lobby was nice, clean, open and the floor shined. Our room was prefect. Even though we didn't have any towels when we asked them for Saturday because they were sold out, they did what they promised and received them once they were done in their cycle in the laundry. But the best and most memorable experience would be the shuttle driver Christy. She very kind and generous throughout our ride to the casino. Thanks Christy, we will be back again.
Stacey
Positive: It was clean and convenient Negative: I called and asked for an accessible room. I was traveling with my friend who is a paraplegic. The staff person I spoke with assured me I was all set, however when we checked in they had given the only accessible room with roll in shower to someone else.
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You have to provide a military ID with your name on it if you are the one staying in the room/paying for it in order to get the military rate
They are very easy going and laid back during week heavy business hotel weekends leisure and guests for casino across the street. They will Definately let you use pool early.
Shuttle only goes to casino and it goes all the way until 4am so the answer would be no.
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