Spectrum Store

Category: Internet service provider in Ithaca, New York

Address: 742 S Meadow Dr, Ithaca, NY 14850, USA

Phone: +18884067063

Opening hours

Sunday: 12–5PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Lisa Brown

Aug 30, 2022

There prices are way to high and they don't listen to anything a person says

Kevin Lee

Aug 23, 2022

The worst customer service ever. If you need internet l, you should try Verizon first!

Rebecca Szurczynski

Aug 21, 2022

When I tell you I despise this company, that is an absolute understatement. I wanted to scream at the people in the line to not buy into the bs specials they run. Went from paying a little over $100 a month to $236 and counting!! After all their bs surcharges and outages, I've finally had enough. Please do yourself a favor, if this is the only internet option in your area ONLY get the Ultra pack. Do not get anything more or anything less. For the price I was paying, I could have had all the streaming services and still would have paid less a month. Which is what I've finally done. I don't know whatever happened to the lawsuit about the price gouging and slowing down connections but this is one shady company that I really wish I didn't need for internet. Nothing but problems and extra charges. Next they'll start charging a sign in fee...smh

Melody Madhavan

Aug 12, 2022

We had such a lovely time with Mr. Brian - I don’t think I’ve ever had such a wonderful and fun experience at a telco. He was so helpful and kind, and also had some amazing stories to tell while we were waiting for the phones to be set up. Thank you so much!!

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Questions & Answers

Is anyone in Ithaca area been experiencing loss of Internet?

angelicaharrison88 | Oct 2, 2019
Anno | Oct 2, 2019

I have.

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When everyone agrees that the internet service is terrible, what do we do? We have all tried unplugging and rebooting and continue to have problems. I am so sick of blurry screens, interrupted shows, etc...

Marnie Ecklund | Oct 2, 2018
Melanie Wetzel | Oct 2, 2018

I don't know what to do about service, but its not the local rep's fault.

Are you able to upgrade your cell phone there?

Ashley | Oct 1, 2020
Charles Hults | Oct 1, 2020

yes you can

Is spectrum open on Memorial day?

Sharon Mirchandani | Oct 2, 2019
Jahi (LiveWire73) | Oct 2, 2019

No

I was a client for two years and somehow went off, what is your cheapest monthly rate for internet alone

mohamed ibrahim | Oct 2, 2019
david mcelrath | Oct 2, 2019

Never went there

WHEN DO YOU CHANGE THE EST CLOCK TO CONFORM TO THE CORRECT TIME ON OUR PHONES?

A Google User | Oct 2, 2019
Susan Anderson | Oct 2, 2019

You don't have to it does it by itself

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How does one fix choppy connection?

Carrie Travers | Oct 2, 2018
Fisobmom | Oct 2, 2018

They had to come and change the cable wire to the land pole. Also, had to update the modem.

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