Davidson Ford

Category: Ford dealer

Address: 18621 US-11, Watertown, NY 13601, USA

Phone: +13158733388

Opening hours

Sunday: Closed

Monday: 7:30AM–7PM

Tuesday: 7:30AM–7PM

Wednesday: 7:30AM–7PM

Thursday: 7:30AM–7PM

Friday: 7:30AM–6PM

Saturday: 9AM–5PM

Reviews

Emily Purce

Sep 29, 2022

Editing to a 1 star review 9/29/2022: After the first round of issues mentioned before, I also had to replace a wheel bearing and all four tires +brakes in 12/2021 ($2000), less than a year after purchase in 1/2021. As of today, 9/29/2022 the car’s transmission is now failing. My dad sold his brand new Ford truck, also from Davidson, only a few months after having it because multiple parts broke down that he kept having to have replaced. I bought a used vehicle from here in December of 2020 at a great price for the make, model, and year. When I test drove it I informed the salesman (Frank) that there was something wrong with the air bag sensor, which he said would be fixed by the time I came to pay for it and pick it up. It wasn’t and I had to wait a few days just for it to be looked at then bring it back in the next month for the seat to be swapped out. During this time I also heard a sound when I would brake, which I asked Frank to tell Subaru to look at, and was not taken seriously by him (he told me it was dirt). Eventually the sound continued and got worse so I took it to a local auto shop last month where they noticed that one of the front brake calipers did not have screws which was causing the caliper to rub on the rim and ended up costing me $75. During this time the car was also having a difficult time starting, the AC wasn’t working, the remote starter stopped working, and the airbag sensor was acting up again, but it was not under warranty anymore. It is currently in the shop again where all of the stuff i mentioned before is being fixed and more that Davidson’s didn’t take care of, which will be well over $1600. I’m very disappointed in the quality of care Davidson took with my vehicle and will not be going there again or recommending it to anyone.

Jim Horrocks

Sep 18, 2022

Cody helped order new tires at a good price. Will then made sure i could get them put on. Only wrinkle was i was originally told it would be a couple weeks to get them on....the tires were there the next day. I am travelling and told them that. They sqeezed me in...i was greatful. Thanks

Genelle Fasshauer

Sep 17, 2022

Went to this dealership not once, but twice to look at a few trucks that I was interested in. Well I test drove a truck, after I got back I told frank that the truck needed new tires and that it had road paint all over the step bars/ bumper. He said that he would get back to me about the truck the next morning to see what he could do about it. He never got back to me, therefore he was rude to me both times I went there. I will not return.

fawna Babcock

Sep 15, 2022

The people were amazing. They even delivered my vehicle to the Nissan store no questions asked

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Questions & Answers

Is service open on Saturdays

Robert Eseltine | Oct 1, 2020
Davidson Ford | Oct 1, 2020

Our service department is closed on Saturday, but we are open late on Monday and Wednesday!

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if I am leasing the truck for $199/month, nothing down, 24 months, why do I have to pay on the average $3,000 for tax?

Patrick Snyder | Oct 2, 2018
Davidson Ford | Oct 1, 2020

The payment quota is based on vehicle pricing and financing. Tax, title and license are always separate because an individual's personal liabilities vary. If you have any additional questions or would like to discuss further, don’t hesitate to give us a call!

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