MSI Chicago

Category: Countertop store in Elk Grove Village, Illinois

Address: 1441 Jarvis Ave, Elk Grove Village, IL 60007, USA

Phone: +18477256500

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–1PM

Reviews

Miss Mia

Oct 1, 2022

HUGE... it's such a huge facility with soooooo many options... literally one can get overwhelmed with the options... we went there to get counter top & it was the level of my surprise that they have a kid play area inside their waiting room & because the children under 12 ages are not allowed on the floor (because of the safety reasons) so I had to stay in the waiting room with my 2 years old boy & the play area kept him well engaged which I'm really obliged for the business & employees are so helping & smiling 😃. I highly recommend this business for building, remodeling your house or any area. Keep it up 👍.

Barb Wahls

Sep 26, 2022

This place is amazing! Darpita Patel in Customer Service was so helpful and answered all my questions. I am so excited about my new countertop. Thank you MSI!

Margie Krzyzaniak

Jul 5, 2022

They don’t provide inserts for sink ! Racist installers talking Spanish making fun of why sink didn’t fit of course Pollack but the wife speaks Spanish ! Countertop didn’t fit back here again worst workers both times !!! Never again !!

Swathi Kartan

May 5, 2022

Wonderful tiles. I love the displays

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Questions & Answers

Are you open on Memorial Day?

Lou Ann lISACK | Sep 30, 2021

MSI Chicago | Sep 30, 2021

We will be closed on Memorial Day.

What are the Covid safety practices like here?

Anonymous | Sep 30, 2022

MSI Chicago | Sep 30, 2021

We continue to require all employees and customers to wear a face covering while in our facility. If you have a medical condition that prevents you from wearing a mask, we can provide you with a new, free face shield to wear while you visit us.

Purchased Montauk black slate for a shower wall & bathroom floor.We sealed each tile individually w/ Aqua Mix Sealer's Choice Gold they looked awesome.However after the install & grout they have a film that we can't seem remove. How can we clean?

Libby Mackman | Sep 30, 2020

MSI Chicago | Sep 30, 2020

Hi Libby, Our apology for the delay in responding. We recommend using a grout film remover.

I have a new quartz counter top manufactured by your company. What is recommended to protect your counter top from heat? For example: Using a crock pot. Should we put a towel under it? Metal trivet? Rubber sink pads?

Pamela Jessup | Sep 30, 2020

MSI Chicago | Sep 30, 2020

Hi Pamela, Thank you for your inquiry. To prevent damaging your new quartz counter top, use a trivet with padded feet. Pads are important and will prevent the trivet from scratching the quartz surface.

which other Home Improvement stores you supply to in the City of Chicago...

Naeema Mahmood | Sep 30, 2020

P Mc | Sep 30, 2020

Pro Source in elk grove

Do i need to schedule an appointment to view granite selections?

susan tilkian | Oct 1, 2019

MSI Chicago | Oct 1, 2019

Hi Susan, Thank you for your inquiry. You do not need an appointment to visit our showroom. However, it is highly recommended and would expedite your shopping experience.

Quartz counter top design

Sarmite Patterson | Oct 1, 2019

Mohammad Azhar Ahmad | Oct 1, 2019

Pleasevisit the show room to check availability of the product you are interested in. Thanks

If I order tile through Home Depot is the tile the same as if ordered through another dealer?

David Rudolf | Oct 1, 2019

Jiri Dolezal | Oct 1, 2019

Some tile yes.....MSI has few options tile in Home depot

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