Moncler

Category: Boutique in Chicago, Illinois

Address: 59 E Oak St, Chicago, IL 60611, USA

Phone: +13123618573

Opening hours

Sunday: 12–6PM

Monday: 11AM–6PM

Tuesday: 11AM–6PM

Wednesday: 11AM–6PM

Thursday: 11AM–6PM

Friday: 11AM–6PM

Saturday: 11AM–6PM

Reviews

Katie Elena

Sep 17, 2022

This 5 stars is for Bryce! He was so incredibly nice, helpful and knowledgable about the products. Thank you Bryce for making our shopping experience so chill and nice!

Edgar Muñoz

Sep 2, 2022

I decided to go to buy a birthday gift, and the staff is very good, they took great care of me, especially Mckenzi loved her!!!!

tyler

Jun 1, 2022

Best shopping experience we’ve had in a long time. Very nice show room and incredibly helpful staff. McKenzie was enthusiastic, honest with her critiques and helped us out. We’ll be back – not only for the quality of apparel, but just how well we were treated there. Thank you McKenzie!

BENJAMIN HIBBARD

Mar 15, 2022

Poor service.

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Questions & Answers

I am a non-EU citizen, can I obtain a tax refund on the items buy in this shop?

Moncler | Mar 4, 2022
Moncler | Mar 4, 2022

Yes, it is possible for you to obtain a tax refund, please refer directly to the store for confirmation or additional information.

What is your return/refund/exchange policy?

Moncler | Jan 3, 2022
Moncler | Jan 3, 2022

You can request a return for any item purchased in the Moncler boutique within 20 days. You can choose between a refund or an exchange. To make sure your product can be returned, please refer to our return policy on Moncler Official website.

Can I book an appointment to visit the store?

Moncler | Jan 3, 2022
Moncler | Jan 3, 2022

Yes, as a special service, Moncler offers the opportunity to book a private appointment in boutique to guarantee your best shopping experience. You can find if this service is available and book your appointment in the dedicated section of Moncler Official website.

How can I contact your client service?

Moncler | Jan 3, 2022
Moncler | Jan 3, 2022

You can reach the Moncler Client Service team through our contact form in our Client Service area on Moncler Official website.

Can I exchange or return a gift from someone?

Moncler | Jan 3, 2022
Moncler | Jan 3, 2022

Yes, you can exchange or return a Moncler product offered as a gift. Please make sure you have the courtesy receipt of the gift to proceed. You can only return the gift in the country where it was purchased.

Which payment methods do you accept?

Moncler | Jan 3, 2022
Moncler | Mar 4, 2022

Moncler boutiques accept all the main payment methods available such as cash, credit cards, debit cards, Amex, wallet payments, etc.

Do you fix holes

Anthony Townes | Oct 1, 2019
Andrew Franklin | Oct 1, 2019

They have a one or two year repair warranty, can't remember which

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