SHADES OF HONEY (formerly mirada Salon)

Sheri Mattson

TERRIBLE customer service. I'm not sure if the owner even does hair herself and acted clueless when asking her questions nor will return your calls who totally relies on the past owner, Brook who handles things extremely immature. The hair that was put in wouldn't hold a curl, Brook said it was because it was the hot weather (this was last July) the weather?? Really. I've been doing extensions for ten years and their is hot weather here in Utah every summer and never heard of this issue nor had this issue. Ever. Then it it turned in to "product build up" (this was all at the same visit, fyi). The extensions were awful, they had a strange smell after I washed them. My friend from college has a high end salon on Vegas who has been doing extensions much much longer then Brook and who was here last fall in Utah and when I showed her my hair and told her about Brooks comments and how she text me very weird messages trying to play the martyr and turning the tables around (extremely manipulative) she said I it looked like I had a bad batch of hair and the owner should be willing to work with me for as long as I had been going to that salon and she was shocked when I showed her the thread of messages between Brook and I how unprofessional Brook behaved. The girl I went to (wont mention names), had put them all in fine but the front side pieces needed hair and I looked like I had the "shelf look". Brook charged me quite a bit to put in two little side pieces that didn't even match my hair and were much darker and then tried saying she gave me a great deal and did me a huge favor (she charged over $100 for two 2" 2" little pieces of extensions!) and said she was trying "to do me a favor and make me happy". The whole thing was just BAD. With the owner not taking any accountability for as long as I have been going there off and on for so long, the past owner Brook acting just crazy and unprofessional to the gal that had been doing my hair for six months that just wasn't consistent in her work whatsoever and would take forever to return a call to schedule and appointment for a move up. These kind of stylist just make your salon look bad! There ARE some good stylist here, in fact, I think most are. But it's the way the past owner Brook and the current owner handles things when things go wrong. Very nice until things don't go so right and then it goes down hill fast. Lets face it, extensions are a big investment, you need to know the salon is going to be professional when you've spent that much money. I would never recommend this salon. There's SO many other salons that are so much better in working with you and that will handle an issue much better.

Full send Ahead

The most absolute rude staff I've ever dealt with in my life, please do yourself a favor and do not come here they do not need your money.

Abbie Rodriguez

I payed 200 dollars for my hair just to turn up not like the pictures I wanted a Carmel and blond tone and when she was done with my hair she said it would get lighter in a week for 1 my hair looks nothing like the picture for 2 if I payed 200 dollars for my hair you’d think id be able to get it touched up to how I wanted it sense we couldn’t get the color but I have people telling me you can’t even tell I dyed my hair FOR 200 😭

Michele Fedak

Natalie is the BEST!!! Just starting coming here about 3 months ago for extensions and color and absolutely love it.