Spotless Housekeeping services

yes , if you prefer our cleaners to wear a mask , please request prior to your of your cleaning appointment

Yes. We provide all the supplies and tools necessary for your home cleaning. Occasionally, our clients may ask that we use a special product for specific items in their homes.

Fridge cleaning, oven cleaning, window washing

No. Our goal is to accommodate our clients in any way we can. You do not have to be at home when we arrive or stay at home unless you want. Over 90% of our clients either leave a key in a safe place or trust us to keep a key secure in our office. There are several other options, including keypads and lock boxes.

Once your home is on our schedule, we require a 24-hour cancellation notice; We reserve the right to charge you a $50 cancellation fee if you cancel with shorter notice. If we arrive at your home to clean and do not have access, there is a full charge for the time and travel that has been reserved out of our schedule for you. All clients must read and agree to our terms of service before we begin work in your home.

We will give you a window of time (usually within an hour.). Due to normal scheduling and job time variations, we cannot give exact times.

Provide access to your home, and be sure to keep any pets where they won’t interfere with access or cleaning (or try to make a break for freedom!). Since all payments are due at the time service is rendered, be sure to leave payment at the time of cleaning, or conclude payment arrangements before our cleaning crew arrive. It is not necessary to “pick up” beforehand, but that does save time for our team – and that time translates into potential savings for you.

We have a quality assurance guarantee. If you are not satisfied with any detail of work we performed, give us a call within 24 hours. We will promptly return and take care of it. We do ask that we be allowed to take care of any concerns within 24 hours of your notifying us. We also require you do a walkthrough at the end of the cleaning and go over the cleaning checklist provided to you prior to your cleaning appointment.(usually at the initial deep cleaning)

new clients may be require for 50% payment up front prior to initial cleaning service

check, cell, cash, Venmo

Deep cleaning check list highlights are the following: All areas of the house Bedrooms * Dust surfaces * Dust and hand wipe furniture tops * Dust furniture * Dust baseboards, chair rails, and door panels * Dust window sills, and lock ledges * Vacuum carpets * Vacuum and damp mop floors (if non-carpet) * Change sheets (upon request) * Make beds * Empty trash Bathrooms * Dust surfaces * window sills, and lock ledges * Dust cabinets, door panels, and baseboards * Clean and disinfect surfaces * Spot clean cabinet fronts * Clean, disinfect, and shine showers and tubs * Clean and disinfect toilets inside and out * Clean and disinfect door knobs and switch plates * Shine fixtures * Vacuum and damp mop floors Kitchen * Dust top of refrigerator * Clean and disinfect counter tops * Spot clean cabinet fronts * Clean and disinfect sink * microwave inside and out * outside/inside of oven and top of range * Clean, disinfect, and shine outside of dishwasher * outside/inside of fridge

The tasks between regular cleaning vs deep cleaning are almost the same but with a more detailed approach. Here are the ideal situations when you need a deep clean: Most cleaning companies have a standard rule that your first-time clean should be a deep clean. When your house needs spring cleaning. If you’re planning to host an event or party, deep cleaning is a great way to prepare your space for your guests. If you’re moving out of an apartment, condo or rental, deep cleaning ensures that you’ll get your security deposit. If you’re planning to sell your old home or buy a new one, deep cleaning is a must for staging and making your property more attractive to potential buyers.

Deep cleaning goes further to get rid of dirt, grime, soap scum, and other gunk around your home. It’s a more thorough service than the standard cleaning. You’re not just picking up the clutter and wiping down surfaces. You’re often sanitizing areas throughout the home. Sanitizing and disinfecting surfaces can help get rid of germs that can make your family sick. Deep cleaning can make your home a healthier environment by getting rid of dirt, dust, and other junk. It also makes it look and smell fresh and clean. Deep cleaning typically takes longer than a general cleaning service, especially if you schedule a deep cleaning for your entire home. It involves lots of detail work, which takes more effort.