Americas Best Value Inn St. Louis South

Jhasa16

I was put in a room in which the door didn’t fully close. There was a flat metal piece where the door closes that inhibited it from fully closing. I looked around and no other room had this metal piece. When I asked to switch rooms, the guy at the front refused multiple times. He lied and said no other rooms were available, and that I should have told him about this problem right away (I noticed it and told him about it about 2 hours after checking in). I argued with him that I didn’t feel safe in a room where the door doesn’t close/lock, and he finally put me in another room (proving that he lied initially about no other rooms being available). Very sketchy situation, won’t be coming back

Angelic Bell Bursley

MIL stayed here over the weekend. Said that she had bed bugs in the room that she was in. Even put one in a napkin and handed it to the night manager when he refused to give her a different and clean room. Also stated that the room next to hers was up partying all night and that she could smell their smoke all thru the entire 2nd floor (she got a contact high cause the smoke was so thick. lol). Manager refused to give her any money off. She is contacting corporate in regards to the bed bugs

Sherry Goldsmith

Worst. Hotel. EVER. This place is an absolute joke, staff was rude, hallways smelled musty, everything is falling apart. Their "free breakfast" was cereal, mini cinnamon rolls and watered down orange juice. Sheets were not changed and the towels were stained. I have no clue how this dump stays in business. Do NOT stay here under ANY circumstances.

Verified Hotel Guest

Positive: Location Negative: Elevator needs cleaned. Carpet was wet and sticky. Had to wear outdoor shoes in room. View out the window was dilapidated pool and people not staying in the hotel. Online pictures of this hotel are not representative of its current state.