Address: 1950 S Rochester Rd, Rochester Hills, MI 48307, USA
Phone: +12486517160
Sunday: 10AM–6PM
Monday: 8AM–9PM
Tuesday: 8AM–9PM
Wednesday: 8AM–9PM
Thursday: 8AM–9PM
Friday: 8AM–9PM
Saturday: 9AM–9PM
Danielle Redilla
Terrible customer service in the printing department. I submitted a printing job in the morning and called the store to confirm it would be ready for pick up this evening by 8:30. I drove from Lake Orion to pick up the order and was told the order was not done. I received no communication from the store prior to this. The store wasn’t closing for 20 minutes and I asked if I at least could get some of my copies but they stated they did not have time. The staff were extremely rude and lacked any customer service skills whatsoever.
Lauren Taylor
The customer service was amazing. Despite being busy because of back to school they still interacted with every customer in a positive matter and helped as much as possible!
M.K.
The printing service is fast and easy but customer service is bad. I asked for help multiple times from the lady that had a head bandana and she ignored me like I wasn’t there. At some point I thought she had earphones on. I don’t know what is wrong with these people. This happened on August 23. I suggest the management to assess their staff’ customer service skills.
Tiggers Creations, LLC
Clean and helpful staff
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Yes, with no charge.
I do believe that they have shortened their hours. But I would call the store first to make just they have not closed altogether.
This Staples should be avoided at all cost. Terrible service and management
No we dont refill them, but we do have a recycling program where you can earn 2 dollars per ink cartridge you recycle.
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