Pinch A Penny Pool Patio Spa

Kar Shaf

During a regular cleaning their tech left a seal loose so water was leaking from it. I contacted the owner who send the tech back to adjust & tighten the seal. A month later my account was charged 150.00 for a "repair" for coming to tighten the seal they left loose in the first place. Also, i was charged for 4 Jandy filters but pinch a penny tech installed filters of a less expensive brand for double the price of the jandy filters. I contacted another pool company to check the pool chemistry & they showed me that my pool is way out of balance. I paid pinch a penny over 1,000.00 over the course of 4 months & my pool has white spots all over its dark surface, due to the PH unbalanced. Pinch a penny bills in advance so when i asked to stop the service & refund me for the service dates that we already paid, the owner juan, said "no" Terrible company, and Terrible service

Robert Nabb

Brian was very helpful.

Raymond Gerges

Joao you are not alone, beware of this company took them a year to finish my pool had to fight with them every day and they made tons of mistakes also charged me 3 times what it should cost

Joao Rodrigues

I am disappointed, had a contract for over a year, at the beginning the pool service was awesome, for about 3 months ago the pool service decreased its quality. I have a brand new salt water pool, and Pinch a Penny company was the first pool service that I used. the pool guy was adding a lot of chlorine in the pool, I asked the pool guy how was the salt levels and he said “I don’t know “, and I told the pool guy “this is a salt water pool and he said “I did not know it is a salt water pool”. Called the owner of store from my cell phone right away and the pool guy said to the owner “I did not know this is a salt water pool, and it does not show on my phone” the owner said ok, I will fix it. … , so I called Juan Alvira (owner of the pool service), and told him about my concerns and requested it to be fixed. My concern was: there is a water mark all over the pool tile and lots of white spots on the tile , the pool tile was not being scrubbed (I have a camera in my backyard) Today about 3 months later, the same water mark and the white spots are still there. I texted Juan Alvira and complained second time , and per Juan Alvira “I am dropping the pool services since I am not meeting the expectations “, and told him, I never had any problems paying $120 per month for pool services, but you are breaking the contract for not providing me the services that was in the contract when I signed over a year ago. And now I have the ring mark and the white spots all around my pool. It does jot make any sense to me, lazy, lazy job! I am not sure what happened to his pool service or why he is not honoring the contract that I had with him for scrubbing the tiles. Very disappointed! I will not use the pool services anymore, and please check you pools and make sure it has been scrubbed, or your pool will end up like mine. See pictures below.