T-Mobile

simon pardo

Nice and kind staff..they know what they are doing..thanks.very helpfully..they help us to solve our phones problems..fully recomend this store..

Barbara Rivera

I’ve been a T-Mobile customer for over 2 years now and I’ve never had any problems. However I recently had a situation where my phone needed to be replaced with a “warranty phone”. Unfortunately the “warranty Phone” was sent to the wrong store. So I went to pick up my phone and the representative of this store refused to give it to me because he claimed that my original phone cannot be replace. He was rude. He told me to go back to the store where I originally placed the order for the “warranty phone.” So I asked him if he can verify that the other store was open because it was already 8pm and I don’t want to drive to the other side of town if the store was closed. Of course he didn’t verify and just told me that the store closed. So I want home without a phone and upset because the way he treated me. Which I would never treat someone in that matter. I didn’t appreciate his attitude and demeanor. If someone is going to work as a Customer Service Representative, with an attitude like that, maybe he shouldn’t work in that field. Therefore, since I normally don’t go to this store, this was the first and last time I will go there. I will go back to my store where I usually go to because they treat the customers with respect and like family.

Rosemarie DeMalleo Mauck

I have been a TMobile customer for almost 20 years and have always recommended them to friends and family for cellular service. I recently took a senior friend in to the Margate store to transfer his service from Verizon to TMobile. The CR Carmen was very attentive and curtious to my friend. She explained everything available to him and got him his military discount too. He was very satisfied with his new phone and the service he will have that won't drop his calls anymore.

Sheila Zuckerman

The very best C/S anywhere. On and put in record time. Stephen our rep was amazing Kind and really helpful and knowledgeable. You rate a 10.