Quality Inn Umatilla - Hermiston

Jan Binks

This hotel was disgusting. I don’t think I have ever seen a dirtier carpet and it was that way throughout the entire hotel. The fans had 2 inches dust on them. Our room was not clean. The garbage cans had garbage in them the doors were grimy. We only stayed there because we had just driven 15 hours and couldn’t find anything else. We didn’t shower there we just got up and left. I’d sleep in my car next time. I tried to get water bottles out of the machine and it was empty and the ice machine didn’t work. If I could give it zero stars I would.

Verified Hotel Guest

Positive: The hotel rate was very reasonable given rates of other hotels in the area. The room was clean. The bed was very comfortable. I had a restful stay given the room had no noise from the hallway or adjacent rooms. Negative: I wish the hotel wasn't so short staffed...but they did a good job given their resources.

Verified Hotel Guest

Positive: The staff was helpful and a large room. The hotel is in a strange location, felt safe and right next to a golf course. Had a bar/grill attached but not staffed so good luck getting anything. Negative: This is a strange hotel. Not clean by any means, pretty sure someone died on the mattress (checking for bed bugs). Had difficulty sleeping because there was some partying in one of the rooms, causing a barking dog. The shower and toilet were terrible.

Sandra Neaves

I reserved a king size courtyard room and when I showed up they did not have any left, But according to the website they had courtside rooms left and I need it for my service dog. I stay here a lot do the work and that's one reason I stay here is for I can have a courtside that has sliding doors it's easier with my service dog. Plus that way I can keep an eye on my truck because I have a lot of equipment in my truck and I don't need anything stolen.