UPS Customer Center

Category: Shipping and mailing service

Address: 2027 Fernwood Ave, Red Oak, IA 51566, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 4–6PM

Tuesday: 4–6PM

Wednesday: 4–6PM

Thursday: 4–6PM

Friday: 4–6PM

Saturday: Closed

Reviews

Susan Noonan

Sep 13, 2022

Updated 2nd post: Had to drive back after work to UPS . They have now corrected and sent back package to correct address. Time consuming but done. 1st post;Paid to have a package returned to sender. Today it was on my porch again. Not happy!!

Unwrapped Stone

Nov 8, 2021

I ordered my favorite salsa that clearly comes in glass jars and the delivery person THREW it on my porch shattering its contents. I’m beyond upset. Why throw ANY package onto the porch???

Jade Cox

Mar 3, 2021

Awful customer service. I scheduled a package pickup, they didn’t pick it up but only left the packing slip at my door. When I called to have it actually picked up they wanted to charge me again and now are refusing to do so. No one at this facility is willing to actually do their job

Rod Nowels

May 21, 2020

The people are always great and help out tremendously

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Questions & Answers

Why are our packages being delivered outside instead of bringing inside our store? This is not a residence!

Evon Carlson | May 3, 2022
UPS Customer Center | May 3, 2022

This is not the ideal experience we would like you to have. Your feedback will help us improve your future experience. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook, Instagram or Twitter @UPS.

Can I pick up a package from the ups store if they were not able to drop it off. Because of no one being there?

Trevor Brunscher | Oct 1, 2018
Sue Stephens | Oct 1, 2018

Give them a call to find out

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