PetSmart

anbersa walsh

the animals looks sad

Sheli Gnader

Dear PetSmart grooming salon, most people do not have an hour to wait or to call back to book for an express grooming service. Your new answering service is extremely slow and lacks basic knowledge to book a grooming appointment. I was extremely patience waiting and answered their questions ... but disconnected after 25 minutes and needed to call back to repeat the same process for another additional 35 minutes. Proper training is needed here or terminate the answering service. I have been a loyal customer for several years and terribly disappointed with your new grooming booking center.

Patricia Cottrell

Check your order before you depart. We ordered online and what we picked up was not at all what we ordered. Hubby was not aware of what I ordered so brought it home and we had to drive back to the store to exchange it. The manager said she would discount our bill, but that did not happen. Maybe have two people check the order before you hand it to the customer?

Dawn Malcolm

My dogs love it