Celerion Inc

Dale Lewis

Ive screened here twice. The screening process is organized, people are friendly. My issue is Celerion does not respect the people volunteering. For example: the first screening they screened 80 people to take 20, so a 1 in 4 chance of getting in... my blood work and test results were fine, but I didn't get in because the study was "filled".... So, they gave me a "priority status" to get into the next study. I took a chance, drove the 6 hour one way trip to screen for a 2nd study a few weeks later. This one they're screening 60 people, but taking 15, with 5 alternates. I asked the girls at the desk how to go about using the "priority status" I had been given. They gave me a slip of paper with a 855 number to call at 9:15, 45 minutes before the expected phone call from them the next day. They explicitly said if no one answered to make sure I left a message before 10:00. I called the number at 9:15 as instructed and an immediate recording said they were unable to take phone calls but to leave a message. I left a message with my name, date of birth, phone number, etc. Just to be safe I tried calling multiple times between 9:15 and 10:00 but each time it did not ring it just immediately went into the recording telling me to leave a message. 10:30 comes around and I get a call from Celerion from the 855 number. The girl says, my blood work and test results all look perfectly fine but I did not get into the study because the study is full. I asked about my priority status and if that had any bearing, she informed me that they did not get my message..... What??? But guess what, they gave me another "priority status" now I have two "priority statuses"that I can use on the next study!!!! The first one obviously worked like a charm so obviously two of them will work twice as well right? Be warned: think twice before you go because obviously there is an extremely slim chance of getting into a study with the odds of how many people they screen/ take, but then their lack of professionalism with following through on their own policies they offer reduce the chance even more.

Emily Chapman

do your research before doing any study

K US

The food here is really really bad. I wish they had more nutritious foods…. If they are recruiting healthy volunteers the food should also be nutritious and balanced. Not Sodas and chips and a bunch of bread, carbs etc…

April Hyman

OUT OF TOWNERS DONT WAST YOUR TIME !!! they run their facility based off of a seniority system so if you’re new you’ll likely not get in even if from out of state. The lobby looks great … clean the section where you actually stay is THE WORST living conditions I’ve seen and I’ve been doing studies for years so kind of happy I was a back up