Heafey-Hoffmann-Dworak-Cutler

Brooke Holmes

Never thought I'd leave a Google review as I genuinely do not like to be critical with these things, but I want to warn other folks before they trust this funeral home for their loved ones. My grandfather passed away and to our surprise, a closed casket funeral became an open one when Heafey opened the closed casket for our funeral mass, letting funeral goers view my grandfathers body. As my grandfather himself had pre-planned his funeral and had indicated he wanted a closed casket service –something which was reiterated in the days prior to the funeral– this was extremely disrespectful. He would have hated funeral goers being able to see him in the casket, and he deserved so much better than that. At the visitation, some staff members were extremely kind and hospitable to us – thank you to those who provided a sense of warmth at this time, it's truly not lost on us. However, when asking for a remembrance video with pictures, the woman who manages this angrily replied that she had to go home for the day. Even when I offered to make the video myself in the hour preceding the visitation and was only in need of a screen to show it –something which was already in the visitation room– she declined and said she was not going to help with that as she had to leave for the day. It was only 4:30pm at the time. Even if she did have to leave for the day, there was no reason to be so abrasive to a grieving family especially when offering to do everything but pressing play ourselves. Once again I truly hate to leave a negative review, but with the services Heafey et. al provide, it is awful to have such large short-comings during the last event to celebrate the life of your loved one. I hope they can improve their services and others will not have similar experiences, but for now, there are other funeral homes in the Omaha area that I would recommend instead such as John A. Gentleman.

Stephanie McClenny

Everyone at Heafey Hoffman was wonderful to me following the unexpected passing of my son. They went above and beyond taking care of my son so this devastated mother could hold his hand one last time. They have handled the funerals of my grandmother and my parents with care and compassion as well. Thank you to the whole staff especially Mr Cutler Sr. He was always available and very courteous.

Gerald Mischke

The Live Cast of today's funeral for Ralph Adkins was watched by several people across the country, who were unable to attend because of health, distance, etc. That was a true blessing. The Live Cast is deeply appreciated. Thank you.

Sue Burkhard

Following my dad's unexpected passing in December, Bill Cutler and his staff were so helpful. During this sad, stressful time, the guidance and help with decision-making Bill provided was greatly appreciated by my mom and my siblings. My family and I highly recommend their services.