White Castle

Category: Fast food restaurant in Collinsville, Illinois

Address: 3 Eastport Plaza Dr, Collinsville, IL 62234, USA

Phone: +16183464328

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Karl Cuncannan

Jun 24, 2022

Dined in tonight and was extremely happy with our experience. The young man at the counter was very courteous and thorough. Food was fresh and restaurant was clean. Very refreshing to have a good fast food trip again.

leonidas 7412

Jun 19, 2022

Soda machines need calibrating I tried diet Coke Coca-Cola zero and diet Sprite all were horrible no syrup or very little. Onion rings were so overcooked they didn't even look like onion rings. And the White Castle burgers were ridiculously thin paper thin I bought 10 of them and was only able to eat five cuz I had to double on the meat and throw away the extra buns . On a good note the fish sandwich was delicious. Also I was there at 3:00 p.m. and they told me the lobby didn't open till 4:00 pm needless to say I won't be visiting there anymore.

Jim Dubya

Jun 4, 2022

Got a crave case and some crinkle fries and it was exactly what I ordered and expected. Will be back again and again

Brandy Galloway

Aug 3, 2021

Here's the deal...I've heard about the infamous white castle burger for years and I've got to say...experiencing it in person wasn't that much different than the frozen options you can buy in the grocery store. They currently have birthday cake on a stick for their anniversary celebration which is pretty tasty but not life changing. The people at this location work their butts off and the service was great despite the wait and just okay food. I recommend the experience but don't set your hopes too high.

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Questions & Answers

how to order on line

Pam Campbell | Mar 14, 2019
Robert Finley | Mar 15, 2019

I don't order online 99% of the time I go inside and eat their. However, in the summer after a baseball game all of the restaurants at the I-70 & IL 157 exit are swamped so don't be impatient.

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Do they have a coca cola freestyle machine.

Robert Gattis | Mar 14, 2018
Michael Johns | Mar 15, 2018

Yes

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I JUST CAME THROUGH THE DRIVW THROUGH AND ORDERED SOME BURGERS AND AN ORDER OF ONION RINGS. dID NOT GET THE OIONS RINGS BUT WAS CHARGED FOR THEM. i KNOW THERE IS NOTHING i CAN DO ABOUT IT BUT YOUR EMPLOYEES NEED TO UP THEIR GAME. UNLESS EVERY ORDER

Dave Brewer | Mar 14, 2018
Chris Davis | Mar 15, 2018

Go back in and explain the problem right then. Call, talk to manager. Mistakes happen, but you have to give the store/restaurant a chance to make it right.

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Why stay open for drive up service when you can't offer fast food...On July 23 2021 we actually set in the drive up along with serveral other customers for over 1 hour and 45 minutes to get our order.

Beverly Rasler | Sep 21, 2021
Bryan Koch | Sep 22, 2021

Wanted to check in to say nothing be has changed as of 1 Sept. I don't get they hype either, just go to McDonald's and get a burger with no ketchup and dip the bottom bun in a bit of water then cut it in squares...

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When will White Castle in Collinsville offer dine in since IL is now in Phase 5 as of today?

Carol Voyles | Jun 23, 2021
Dewayne Kelch | Jun 24, 2021

I asked them and they want to open for dine in... I think it's going to be 7-4-2021

What are the Covid safety practices like here?

People are asking | Mar 25, 2021
heather case | Mar 26, 2021

Sanitize any high point areas, wearing masks and gloves. Have protective glass up. Take temperature of all employees

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