Internal Revenue Service (IRS) Taxpayer Assistance Center

Category: Government office in Fayetteville, North Carolina

Address: 225 Green St, Fayetteville, NC 28301, USA

Phone: +18445455640

Opening hours

Sunday: Closed

Monday: 8:30AM–12PM

Tuesday: 8:30AM–12PM

Wednesday: 8:30AM–12PM

Thursday: 8:30AM–12PM

Friday: 8:30AM–12PM

Saturday: Closed

Reviews

Xavier Robinson

Sep 2, 2022

This place is terrible!!! You call to make an appointment and it tells you to go online then when you go online it tells you to call. Nothing makes sense when dealing with these people and they are playing with peoples money!!!

Blake Hester

Aug 12, 2022

Can’t get noone on the phone and if you ever do they hang up this place is sorry as I don’t know what

Ralph A. Philpott

Jun 23, 2022

The automated phone service is the worst I've ever experienced. When you talk to a live person they act like you are the problem and you're inconveniencing them when you're asking for help. How can we get issues resolved if the employees go out of their way to not help you.

A C

Jun 21, 2022

I visited this office to-day because I was unable to speak to a representative on the IRS customs service line or make an appointment on the appointment line. I am convinced that one requirement necessary to work at this local office are the following: lack of polite customer service experience, the ability to exercise a high level of rude behavior to the tax payers who request support and the ability to show disdain towards anyone especially if they are in need of assistance or approach with a polite attitude. The guard is disrespectful and just rude. The last time I visited this office was over 6 years ago and I am disappointed to say that nothing has changed. My heart goes out to any customer that really needs assistance, compassion or guidance from the IRS personnel at this location. They do not deserve the one star i had to give them.

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Questions & Answers

Who do I contact if I still haven't received my federal refund

Chris Blaze | Oct 1, 2017
CRYSTAL LOCKLEAR | Oct 1, 2018

Crystal locklear I haven't received my federal refund

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What number do I call to speak with someone about my taxes. I still have not gotten my money back

Timmy Folden | Oct 1, 2019
Nezzie McCormick | Aug 1, 2022

To waste more time

Can I get my tax transcripts from here

Brittany Moore | Oct 1, 2018
Patricia Sumes | Sep 30, 2021

You go online and print them out from their site thats how I got mine.

The irs is questioning weather i can claim my stepson due to the fact that he is not my blood but ive raised him since he was an infant on my own. I have notirized documents giving me rights to him from the birth mother she lives else where

Edward Baker | Oct 1, 2018
Dameion Paul | Oct 1, 2018

U should u be able to claim the child. Just show proof

How do so make an appointment for my Heavy Road Tax?

Donna Harris | Oct 1, 2017
Cedric Brown | Sep 30, 2021

Why they holding people money

I have not received my tax refund. Who do I contact? Tried online can't get answers.

Vivian Simpson | Aug 1, 2022
Heather Augustine | Aug 31, 2022

Been there! First check their website irs.gov and find then click on Where's my refund. Mine isn't even in their system and the website is updated- if you file paper like I was forced to bc my ex illegally claimed our child that hadn't lived with him since 2015 nor spends 6 months of the year with him- it is a 6 month wait time.

Do i have to make an appointment before I go? If so, how?

VanitySmurf | Sep 30, 2021
Roxanne Oxendine | Sep 30, 2021

Yes

i filied using the wrong years w2, how do i correct this?

arthur johnson | Sep 30, 2020
landyn Carroll | Sep 30, 2020

Y5

I haven't received my taxes my federal from 2017 and all they kept doing is give me the run around what should I do

Dominique Harris | Sep 30, 2020
Lisa Lloyd (Lisa M. Lloyd) | Sep 30, 2020

You need to go down to their office to speak with them in person to find out what's going on with your 2017 taxes

What do you do when someone claims your Children without your permission

Tonya Twyman | Oct 1, 2019
Heather Augustine | Aug 31, 2022

Report them for fraud- state and federal. You have to print off the form for federal but keep reporting them every year that's what I'm having to do for someone to notice and act it's morally wrong

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When do the irs start approving taxes and issuing out 2019 taxt refund release dates?

Dakota Locklear | Oct 1, 2019
Jeanette Gillespie | Oct 1, 2019

The Irs just started accepting returns on the 28th of january. If u want to know refund dates, check irs.gov!!

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I look and my 5 month old isnt on my tax return. What do I do

Tristan Green | Oct 1, 2019
Dameion Paul | Oct 1, 2019

Good back to your tax office and get it amended

Who do I call about money I don't receive from last year

Jeremy williams | Oct 1, 2019
Osjha Doe | Mar 4, 2022

I need to know as well

How do I make an appointment to get my taxes done?

Aysha Williams | Oct 1, 2019
Aysha Williams | Oct 1, 2019

I know they use to like 10 years ago. Do you know of a free location? Because the map says there is none in the area.

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Who do i complain to that i filed in January and i have not gotten my return. And when i call they dont give me any information. They just say wait to recieve a letter from us

Edward Baker | Oct 1, 2018
Mayra Maldonado | Oct 1, 2018

The 800 it's not working for complaints. You need to go to their office.

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Where do i park

Evelyn Mckoy | Oct 1, 2018
Gary Gatlin Gatlin | Oct 1, 2018

John M beside the central building and go straight back you park in the back parking lot as you leave you pay $2

What's the fee

Marguerite Whiting | Oct 1, 2018
Fitzgerald Paige | Oct 1, 2018

All available services at this office are free

WHAT FLOOR IS THIS ON?

daysi carter | Oct 1, 2018
Fitzgerald Paige | Oct 1, 2018

4th floor

How did I geta copy of my 2008 state tax

Patricia Blalock | Oct 1, 2018
Heather Miller | Sep 30, 2020

Christine blase

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