RHA Health Services - New Bern Behavioral Health

Michelle Coe

Really liked this group for first six months. Very disappointed in the services in the past two months and especially disappointed in the new therapist. Our case in particular was to be priority but has not been due to the group suffering with staffing. At some point if you are not able to offer your clients the time they need then finding them other resources to look into would be helpful

me me

They knowingly and willfully have refused me treatment after two years of referrals from multiple reputable medical professionals

Cu Bones

To the newest Nurse Practitioner in this office: I came in there with my husband. Desperate for help. She listened to him and us. My husband has suffered severe depression for the last 2 years. At the end of our visit in desperation I was looking for help on how to encourage him and help him because he isolates himself all day everyday. For two years he has isolated himself in his closet on his phone (watching youtube or whatever to escape) I asked her what I am supposed to do, because this pattern of self isolation is not helping him get better, at all. Its sinking him deeper and deeper every day and into a place that is going to be harder and harder to come back from. He needs to learn how to cope with all of this because unfortunately this is his life right now. We have 4 kids. We need him to learn how to fight through this depression instead of sinking deeper and deeper into it. I explained all of this to her very clearly. She turned to me with an attitude of I am just stupid or even insensitive for asking and bringing it up in our MENTAL HEALTH appointment. She said to me "yeah he's depressed" I should rub his head. That's what I should do. Rub his head. She also expressed to me that this was an intimate and personal conversation that I should have with my husband alone. As to say that I am just unaware of what and why this is happening. Don't you think as a wife I have had this conversation, that everyday I comfort him, I talk to him, I encourage him, I lift him up. Don't you think that? I am desperate for him to learn coping skills and as a medical professional of depression you should have been aware of that. Depression can not only be a pop a pill and hope for the best. They need to learn how to live and cope in the real world. It took everything in me not to burst into tears in that office. To tell me that's a intimate conversation to have with my husband just blows my mind. Your the doctor. Your supposed to help us and guide us. Wasn't the entire conversation we were having with you intimate. It certainly wasn't easy expressing all of that to a stranger but we have learned that we are supposed to get help from these medical professionals. I dropped my husband off at home and went for a drive and cried for a few hours. Where is your help for the people advocating for your patients. Where is the guidance in what to do in this world that we are new to and have no clue on how to handle. I handle him with love everyday and me wanting to help my husband to push his way out of this dark cloud with coping skills shouldn't be something that I am not able to talk about with the professional. I needed guidance on realistically what to do with this severe depression. Do I push, do I nudge, do I let him lead, do I leave him alone to isolate.

Jorge Rivera

Karren is a wonderful therapist. Vanessa and lina and dr. Anad are very good also