Tar Heel Furniture Gallery

Rashonda Kirk

Great customer service and Great prices, LC went above and beyond... thanks

D Drum

Bought my Flexsteel couch and chair from them some years back. Best furniture buying experience I have ever had. They were helpful without hovering. Everyone was friendly and knowledgeable. My couch suddenly stopped working and they were so helpful. Even willing to see if they could find a part to replace whatever might not be working. Turns out that one of the plugs had come unplugged, so I was able to fix it myself. I will definitely buy furniture from them in the future.

james simmons

Everything in this store is overpriced

Faatima Saxton

What started out as a 5 star experience with Mrs. Susie Williams dropped to a 1 star experience with Gaynelle(however her name is spelled) with her horrible attitude. I am a repeat customer who drove all the way from Raleigh to purchase again. I first bought a bedroom set, sofa sleeper, custom ottoman, and custom living room set about 7 years ago. I came to purchase more furniture after a broken toilet seal flooded the entire 1st level. After purchasing a new bedroom set and a living room table, which was delivered with no problems, I began the process to reorder new custom cushions to match the living set originally purchased 7 years ago. From that first purchase I remember Gaynelle's condescending attitude towards me but I let it go. The new cushions were about $500 and I paid in full, upfront, before the order was even placed. After speaking with my claims adjuster I decided to cancel the order for the custom cushions. I called (6/9/22 at 12:29pm and she called back at 12:41pm) and spoke with Gaynelle and this is when everything went downhill fast. The level of attitude and disrespect was as if cancelling the order was afflicting her great distress or that I was taking money from the business. I paid for the cushions upfront in full so I was confused on what she was implying. My issue is not even having to keep the custom cushions. It's the audacity of being talked to with such rudeness. My fiancé and I had referred several people because of the quality of furniture and how lovely Mrs. Susie was. But Gaynelle's ELITE level of unprofessionalism unfortunately ruined the experience. I will go pick up my cushions and will NOT purchase anything else from there again. I will also tell my referrals not to purchase there to avoid any potential contact with Gaynelle's sour and ornery character.