Window World of the Port City

Category: Window installation service

Address: 6500 Windmill Way Unit B, Wilmington, NC 28405, USA

Phone: +19107911919

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Siobhan Newton

Sep 16, 2022

Window World replaced a bottom window at my house which had a seal problem. The technician arrived on time and was very courteous. It took him only minutes to remove failed window and replace it with new one. He then added latches to new window and checked for correct fit. This was quick competent service. Thank you.

Cheryl R

Sep 16, 2022

Great windows and service. The energy star windows are definitely worth the price.

Jackie Prichard

Sep 8, 2022

Andrew and Caleb were the installers. They were wonderful. My windows exceeded my expectations. They were professional and friendly. They made sure my windows were perfect and I was happy. They made the whole experience pleasant. Five out of five stars for sure. Great team. Extremely pleased with their work and my windows.

Joanie Newnam

Aug 31, 2022

The experience with Window World was excellent I would definitely recommend them to anyone needing windows or doors. Thank you

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Questions & Answers

What happened with the ad with the husband and wife? Are they still in the business.

Jay Denmark | Oct 1, 2018
Franklin Bryant | Oct 1, 2018

Yes they're still in business the husband and wife Bobby sold the company to his brother they're both from Tennessee so it's under new ownership

What do I do if there is a problem with the windows?

Window World of the Port City | Sep 30, 2020
Window World of the Port City | Sep 30, 2020

Most of the issues encountered by our customers are easily corrected and don't necessarily mean that there is a problem with your window. As a first step, we recommend you visit the Support page of our website for troubleshooting tips and advice on correcting common issues.

What happens to my old windows?

Window World of the Port City | Sep 30, 2020
Window World of the Port City | Sep 30, 2020

After installing your new replacement windows we remove all old windows from your property and dispose of them properly. If you wish to keep your old windows or storm windows, please notify the installation crew as soon as they arrive for your installation.

What type of warranty is available for my windows?

Window World of the Port City | Sep 30, 2020
Window World of the Port City | Sep 30, 2020

Window World replacement windows come with an all-inclusive limited lifetime warranty. Contact us for more details.

How long will it take to get my replacement windows? How much time should I allow for the installation?

Window World of the Port City | Sep 30, 2020
Window World of the Port City | Sep 30, 2020

Generally, replacement windows can be installed within 4-8 weeks from the date that the final measurements are taken. The type of window being installed and type being removed helps determine the amount of time needed to complete the job. On average each window takes about 30-60 minutes. Trim work and cleanup will require additional time to complete. An average job will take a single day.

How can I prepare my house for my replacement windows?

Window World of the Port City | Sep 30, 2020
Window World of the Port City | Sep 30, 2020

Please take down curtains, blinds, or any other window treatments. Security sensors should also be removed and turned off by your security company. Please provide our installation expert with a clear path to the window(s) being replaced by moving anything that may be in the way. It is also advisable to remove all wall decorations from the walls close to the windows as they may fall during removal or installation.

Do you install replacement windows year-round? If so, will I lose a lot of heat/cooling at the time of installation?

Window World of the Port City | Sep 30, 2020
Window World of the Port City | Sep 30, 2020

Window World installs replacement windows year-round. An average installation will take only one day. Our crews install one window at a time and are trained to do what they can to minimize heating/cooling loss. The energy savings from your new windows will recover any incremental energy costs incurred during their installation many times over during their lifetime.

Will the replacement windows be installed from the inside or outside?

Window World of the Port City | Sep 30, 2020
Window World of the Port City | Sep 30, 2020

The majority of our replacement windows are installed from the outside. In some situations, it may be necessary to install from the inside. On the day of installation, your installation expert will assess your unique situation and explain the process that will best suit your home.

What types of Payment methods & Financing do you offer?

Window World of the Port City | Sep 30, 2020
Window World of the Port City | Sep 30, 2020

We offer a variety of payment methods and financing options (subject to approved credit) depending on promotional period. Please contact us for more information regarding available options.

What is A Plus argon br 50

jacqueline harvey | Oct 1, 2019
Window World of the Port City | Oct 1, 2019

Argon is the gas in between the pains of glass that serves as insulation and prevents heat transfer. There is a DP 50 which refers to the wind load a window can handle.

Do you re screen windows. Want to keep my window screen frames and re screen them.

Black Truck | Oct 1, 2019
E M Kiser | Oct 1, 2019

No they only creat new

Looking for someone to remove existing vinyl and trim , repair any issue and vinyl home and trim.. Anyone that you would recommend..

Jerry Strickland | Oct 1, 2019
Marlene Howlett | Oct 1, 2019

No. Only purchased hurricane windows.

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