ATM (Wells Fargo Bank)

Main Account

I made an appointment for 12:30pm !! I got here on time.But the banker assisted someone else who didn’t have an appointment.Like what !??? The appointments are to secure your spot !! The day and time.They do not respect your appointment time nor day !! That is very unprofessional of a banker to do.

John Bos

This bank, ELLA BLVD, 1350 W 43RD ST HOUSTON, TX, 77018, has used the pandemic to further lower its service standards. While the staff is always courteous the wait times are almost always bad and now terrible. 2 weeks ago I made the mistake of trying to make a deposit Saturday morning about 11, I got out about 12. Today, a Tuesday, at 1 PM, drive through took 30 minutes. Obviously without staff profitability goes up for a while and people have been wonderfully forgiving in the pandemic but using the pandemic is wrong. A business which is holding our money needs to be accessible, man up the counters like your competitors and provide your services.

Dan Castro

I’m writing this review both before and during the pandemic. The associates and staff at this particular branch are professional and friendly. The brevity of their work is exemplary and I only wish it would be contagious to the other branches in the area. I travel farther to this branch because of this reason. I have other Wells Fargo nearby our offices and this by far has provided my staff and me customer service that is well above and beyond expectations. Keep up the good work.

Reinel Solano

I love this Wells Fargo Branch, The customer service is personal. Everyone form the manager down is willing to help. Every visit, I am always treated as a value customer. Has banked with Wells for more than 10 years in different branches and here I feel like home