Velocity Community Credit Union - Royal Palm Beach

Kristin Deanna

Aida was extremely unhelpful. I went in excited to refinance my car & she seemed completely uninterested in helping me. Maybe I’ll have better luck at the gardens location.

Miranda McDonald

BEWARE they will charge you exorbitant return item fees just for being a few dollars short of a scheduled payment (I had cash on hand I would’ve just added it to my account had the transaction gone through) and refuse to refund them, stating that you should’ve chose the members plus package (this was never given to me as an option when I signed up online) thanks Velocity, I’m now $200 short in a recession. It might feel nice to support a credit union but save yourself the time, energy & tears and just go to a real bank.

agnes leeds

I opened account with Velocity Community Credit Union in Royal Palm Beach few years ago and I was always very impressed with their customer service. Aida Alvarez is always very helpful and goes out of her way to provide assistance in any matter. . When I applied for car loan Velocity gave me the best interest rate I recommended Velocity to many fiends and family members. They provide many services with always competitive benefits Naomi was very helpful and she solved my problem within few minutes during my last visit at the branch in Royal palm beach. They provide Great customer service and I always recommend this credit Union to many friends and family members.

Jennifer Batista

This is a great place. Aida Alvarez is the best. She is very helpful. I highly recommend this place.Thank you for your review! We are glad you had such a great experience with Aida.