O'Reilly Auto Parts

Category: Auto parts store

Address: 17600 Kedzie Ave, Hazel Crest, IL 60429, USA

Phone: +17089571404

Opening hours

Sunday: 9AM–8PM

Monday: 7:30AM–10PM

Tuesday: 7:30AM–10PM

Wednesday: 7:30AM–10PM

Thursday: 7:30AM–10PM

Friday: 7:30AM–10PM

Saturday: 7:30AM–10PM

Reviews

Danielle Carter

May 7, 2022

They some hard worker

Amanda Kerlin

Jan 23, 2022

Andrew was wonderful! 100% customer service given. I came in with windshield wipers that were basically just useless decoration because of how much they needed replacing. It was a cold day, and Jonte (the name of the cashier on the receipt) asked Andrew if he would put them on for me, and he didn't seem at all hesitant or reluctant but very willing to help me! It took about ten minutes and not once did he seem angry or mad he was in the cold doing this for me. He smiled and was great and I believe he should get a raise due to his great positive demeanor and helpfulness even in an obviously less than ideal situation of being outside in the cold wind. I commend Andrew and it is because of him and the nice cashier that I will go to this location for any of my car quick needs. O'Reilly, you are fortunate to have someone like this in your employment especially during this pandemic. Treat him well! (As you should all your employees!) =]

Alonzo Randle

Jul 10, 2021

Terrible all I can say I went in for 2020 Kia oil filter the worker spent 15 minutes finding a part that he said was in stock come to find out after patiently waiting the part wasn't in stock. I was told he could order the part, and to come back after 2:00pm Friday 07/08/21. Something told me you know what just take the car to the dealership for oil change, which I did on 07/08/21. I go back in Saturday 07/09/21 at 4:13pm spoken with a woman and told her I'm not picking it up and got car taken care of at the dealership. She spent 10 minutes laughing, playing and joking with the customer before me. Then when she seen I was waiting she took my receipt then somehow gave my receipt to the customer she was playing with. So now I have no receipt and she's telling me that I paid for the part but it was never ordered?! Really....just take your car's to dealership otherwise you'll waste a part of your life dealing with O'Reilly's unbelievable!

Kesha Booker-Edmonson

Jun 20, 2017

This was my first and last time visiting this location. The service was beyond horrible. The employee Shawntee act as though she didn't want to help me. She rolled her eyes when she seen me come through the door,she never greeted me,never smiled,never made eye contact,she also put my receipt on the counter,and never thanked me. To top it off the manager was standing there and his customer service wasn't​ any better.

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Questions & Answers

Need a new battery.Do U install if I buy it there?

Antonio Mejia | Mar 13, 2020
Erik Soto | Mar 14, 2020

Yes we do depending on location of the battery

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