Address: 407 E University Ave Ste 102, Urbana, IL 61802, USA
Phone: +12173286800
Sunday: 10:30AM–12AM
Monday: 10:30AM–12AM
Tuesday: 10:30AM–12AM
Wednesday: 10:30AM–12AM
Thursday: 10:30AM–12AM
Friday: 10:30AM–1AM
Saturday: 10:30AM–1AM
Joel Steinfeldt
Impossible to reach by phone if you have questions or changes. First you get some guy from India instead of the local store. Then you are placed in a queue that begs you to come work for them, but they never answer the phone after 20 minutes.
Jason I
Employee was still putting my order together after 2 min carside guarantee but placed order in system as complete to prevent a free pizza even though it was a lie. Went inside to request my free pizza credit and get my food as it never made it to my vehicle. At first GM refused to give free pizza due to failing in the 2 min carside guarantee. GM then stated he would put credit on account but was extremely disrespectful when I asked what his name was to confirm credit when I call order in on my next visit. Both employees refused to give first names for verification and complaints. Then, making things only worse, we get home only to find our order was made incorrectly. Worst experience ever!! I have contacted corporate and am demanding credit owed and now also a full refund on a $50 order!
Angela Cobb
Ordered online and was given the estimated time to pick up at 12:26. Arrived at the pick up window at 12:23 and no one came to the window. At 12:29 someone finally came to the window to tell me the order had not even been started yet. It would me another 20mns or so. I explained I was on lunch break. The response was "so do you want to cancel?" and "it's not my fault"... but "I'm the manager"...bad business all the way around. An hour later I may have my food. If it wasn't for the other coworkers that ordered I would have canceled the whole thing. BTW I ordered online and it will not let you order early so I ordered 30mns before I knew I could arrive... didn't help. Never again.
Jeff Kacmarynski
If I could give zero stars, I would. Never will order from again. They called me once about an order problem I couldn't get to the phone in time. No voice mail left. Proceeded to cancel my order and still took my money. Staff seemed …
Thanks! Your review is awaiting moderation.
Call or come inside
Yes they deliver from the time they open until an hour b4 they close
Sometimes they are really busy and trying to catch up to demand
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.