Adorama Rental Co

Category: Audiovisual equipment rental service

Address: 50 W 17th St, New York, NY 10011, USA

Phone: +12126278487

Opening hours

Sunday: Closed

Monday: 9AM–5:30PM

Tuesday: 9AM–5:30PM

Wednesday: Closed

Thursday: 9AM–5:30PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Jose L Agudelo

Dec 13, 2021

Great rental place anything you need name it they have it for you at the best prices and brand new equipment

Andrew Littlefield

Nov 18, 2021

EDIT/UPDATE: Got a personal call from Luis at ARC who apologized and gave me a thorough explanation of the changes they're making to make the rental experience better. I really appreciate his transparency and effort to make it right. Leaving the comment below for context but adjusting my star rating. OLD REVIEW: Last time renting from ARC. Horrendous customer service. Made me wait an hour and a half outside for my rental, offered no apology and told me to call the number on the door to ask for an extension. Never again.

Matthew Kern

Sep 13, 2021

A nightmare experience, my last rental with Adorama ruined our schedule and led to tons of unnecessary stress on set. Our lens package was unavailable for the scheduled pickup the morning of the shoot, despite calling twice to confirm the rental with them in the 3-4 days leading up to the shoot. The lenses arrived on set 3+ hours late to a 10hr shoot day and the Adorama team was hardly apologetic. I was denied the request to speak to a manager and had to call them 3-4 times in the days after to talk my way into a decent discount on the order. Extreme unprofessionalism at every turn. I’ll never be comfortable renting from them again.

Alex Guevara

Sep 25, 2020

Always top-notch service!

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Questions & Answers

what information exactly do i need to have on my COI when i get it made to send to you so i can rent from you?

Daniel Serrette | Oct 1, 2019
Adorama Rental Co | Oct 1, 2019

Hi Daniel: Here is the exactinformation you will need: https://www.adoramarentals.com/image/ui/Adorama%20Sampl%20COI.pdf

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Please send me copy of my receipt and the rental contract for Sony AR7111 camera and Zeiss Sonnar lens, returned yesterday 06/18/18 with the rental contract left by mistake in the rental equipment bag. Either email or regular mail? Thank you. Alen M

Alen MacWeeney | Oct 1, 2018
sia jennings | Oct 1, 2018

They'll send a copy to your email

Are you guys close already?

Jiva Jimenez | Oct 1, 2018
Yissy Freeman | Oct 1, 2018

They close early on Friday. Closed on Saturday.

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