Walmart Auto Care Centers

Jibri Brussard

The oil change went ok, but the technician was rather strange and rather offensive. After the oil change was complete and he parked our truck, my daughter and I started to get in with our Wal-Mart bags in hand, while my wife went inside to pay. As soon as I opened the door, the technician stood there staring at me then asks, "Do you have a question?", so I reply "are you all done?" He says "yes", but continues to stare at me very strangely. Then he asks, "is someone going to pay for this?", as if I intended to leave without paying, and without my keys that were still in his hand. Now if I was coming into the driver side I could look at it as a misunderstanding, but how am I going to leave without my keys that he's holding while talking to me? I was highly offended by his insinuation that I was going to steal $60 oil change when he has my keys, my license plate number, name, and phone number. Someone needs a little more customer service training 😳

Jon Boothe

Waste of time. I called ahead to see if they were available, the guy on the phone was snarky but told me they weren't busy and could work on my car. I get there about 4 mins later (I work down the street) and they tell me it'll be a 2 hour wait for an oil change then another 1.5 hour for a battery check. So they lied to me on the phone because I doubt 3.5 hours of work just appeared in 4 mins.

Cassandra Smith

Always fast and professional and always friendly.

Tyyler Burrett

One person working. 4 hour wait times. Never answers the phone. Store management shouldn’t be doing this to their poor employees.