Address: 1780 Dekalb Ave, Sycamore, IL 60178, USA
Phone: +18158950100
Sunday: 10:30AM–10PM
Monday: 10:30AM–10PM
Tuesday: 10:30AM–10PM
Wednesday: 10:30AM–10PM
Thursday: 10:30AM–10PM
Friday: 10:30AM–11PM
Saturday: 10:30AM–11PM
Vicki Hampton
Food is delicious. The drive thru is pretty slow though. Need to get tips from Rockford. They are much faster. Still will always eat here yum.
Mike Ausloos
Usually Portillos is really good but today I’m not happy with the service. I ordered a beef and cheddar croissant at 4:05 and waited almost 15 minutes to find out they never called for my food. While I was waiting there were four employees getting food and that seemed to be there priority. These employees that were still in uniform were swearing at the counter in front of us customers. Long story short when I did finally get my food that must have been sitting for awhile my sandwich was so soggy I couldn’t even pick it up.
Jennifer Thomas
I used to love this place until they began cutting corners. Now it's a roll of the dice if you're going to get a chicken sandwich that has a chicken breast half the size of its bun. Or if you'll get a full portion of onion rings or just 6 of them. Or if they're going to charge you full price for a large French fries though you hand them a coupon for the fries to be free. The drive thru window employees don't even say hello or thank you but tell you the total and send you on your way. The curbside order takers are still rock stars though - they always do a great job.
Ethan Aves
Maybe it's just me, but I usually get good service with my good energy. Anyway, the food was what it should be, my order was on point, just some good ole Portillo's to satisfy my cravings. Was addressed as boss when I got my food. Gotta love people because we see each other everyday on a planet full of them. 🤘🏻🤙🏻😎
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They only deliver if you order catering. Otherwise you can order online and pick-up at Portillos!
Don't really know I went thru drive-thru. But did see some go inside maybe they call the order in and we're just picking it up or you can order inside but can't eat not sure
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