Clean Our Way LLC

Category: House cleaning service

Address: 1339 Columbia Ave, Plainfield, NJ 07062, USA

Phone: +18484330219

Opening hours

Sunday: Closed

Monday: 8AM–6PM

Tuesday: 8AM–6PM

Wednesday: 8AM–6PM

Thursday: 8AM–6PM

Friday: 8AM–6PM

Saturday: 9AM–5PM

Reviews

Kathryn Meyer

Jul 26, 2022

Clean Our Way came in for a deep clean and I am beyond impressed. 20 out of 10 stars! The team went over everything with a black light, showing us a before and after of their cleaning. They even dusted every single nick nack i had out and offered to hand wash the plate i had just finished eating off of. The service was superb and the people beyond nice, plus they were affordable compared to other cleaning services I've looked into. Definitely work with them for your next cleaning!

Katrina Biera

Jun 14, 2022

My service was for a "move in / deep cleaning". Tj and Maria were very professional and efficient. They meet all my needs and concerns before moving into my new home. Thank you and I will recommend!!

Love Marisol

Feb 24, 2022

Great customer service from Clean our Way. They exceeded all of my needs! My house looked spotless after they were done cleaning. I highly recommend booking them! Responsive, on time, great service! Will definitely continue doing business with them.

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Questions & Answers

Can I trust your cleaners? Are the background checked?

Clean Our Way LLC | Sep 30, 2021
Clean Our Way LLC | Sep 30, 2021

Yes you can! Our cleaners - being federally and state-wide background checked - we vet the best, and get rid of the rest.

Do I have to be home when the cleaners arrive or depart?

Clean Our Way LLC | Sep 30, 2021
Clean Our Way LLC | Sep 30, 2021

You do not! However, if it’s your first time signing up for a Clean Our Way cleaning, initial introductions always help develop the personable relationship with your home specialist.

Will the Same Cleaner come every time?

Clean Our Way LLC | Sep 30, 2021
Clean Our Way LLC | Sep 30, 2021

Only upon request. Please understand that cleaners have personal lives, and can get sick, or request leave. If that occurs we’ll ask to either reschedule, or send a different cleaner.

What Day is My Clean?

Clean Our Way LLC | Sep 30, 2021
Clean Our Way LLC | Sep 30, 2021

Please view your account page, look under “Subscription” to see your next scheduled cleaning. Please remember if that day doesn’t work for you, you can always change it.

Do you Clean any Outside Surfaces of the Home?

Clean Our Way LLC | Sep 30, 2021
Clean Our Way LLC | Sep 30, 2021

We do not, our insurance only covers our cleaners inside your home.

What if I Want to Skip This Weeks Clean? Will I Still Be Charged?

Clean Our Way LLC | Sep 30, 2021
Clean Our Way LLC | Sep 30, 2021

No, unless it’s within the 48 hour window. Within this two day window if you decide to cancel, the clean will be credited to your account at no penalty for future use.

How do I Update my Billing information?

Clean Our Way LLC | Sep 30, 2021
Clean Our Way LLC | Sep 30, 2021

You’ll want to head to your Account page and under Settings, select Billing. In that section it’ll allow you to update Billing, Address to Clean, and your current Subscription.

Is there a Rescheduling Fee?

Clean Our Way LLC | Sep 30, 2021
Clean Our Way LLC | Sep 30, 2021

We do not charge for rescheduling as long as it is done before 48 hours of your original booking. Please see our Cancellation & Refund FAQ for further information.

What are your Hours of Operations?

Clean Our Way LLC | Sep 30, 2021
Clean Our Way LLC | Sep 30, 2021

Our hours of operation are: Monday – Friday: 8am-9pm Saturday: 9am-6pm Sunday: 9am-5pm

What is Clean Our Way's Cancellation and Refunds policy?

Clean Our Way LLC | Sep 30, 2021
Clean Our Way LLC | Sep 30, 2021

If you cancel before 48 hours you will receive a full refund to the payment information on file. If you cancel within 48 hours of your booking, your booking is credited to your account to use whenever you’d like. If you cancel within 24 hours, it is a non refundable full charge.

Which service do you Recommend for First Time Clients?

Clean Our Way LLC | Sep 30, 2021
Clean Our Way LLC | Sep 30, 2021

A deep clean is recommended for all first time cleaning by Clean Our Way. It allows us extra time to get all the areas that have been missed during regular cleanings in the past. After the initial deep clean, most customers switch to a standard 2 hour clean.

What is Included in a Move Out or Move In Cleaning?

Clean Our Way LLC | Sep 30, 2021
Clean Our Way LLC | Sep 30, 2021

When booking a Move Out or Move In clean, you can expect an all-inclusive service. This is our most detailed package and includes 4 of the 7 extra services we offer which you can add to any level of service. These extras include: Inside Oven, Inside Fridge, Inside Cabinets, and Inside All Windows. This clean is intended to turn the home someone once lived in, into its original state and ready for new homeowners.

What is Included in a Deep Cleaning?

Clean Our Way LLC | Sep 30, 2021
Clean Our Way LLC | Sep 30, 2021

Do’s: Everything included in a regular clean + Baseboards Light switches & Door handles Detailed Dusting Back Splashes and Faucet Fixtures are polished Light organization of all rooms (for detailed organization select add on) Extra hour included for high detail areas Don’ts: All Extras are not included (must be selected for an additional cost)

What is Included in a Regular Cleaning?

Clean Our Way LLC | Sep 30, 2021
Clean Our Way LLC | Sep 30, 2021

Do’s: Kitchen (clean sink out, counter tops, cabinet faces upper and lower, stove top) All exterior surfaces in all rooms Floors are mopped and vacuumed Bathroom (complete toilet clean, shower, handles, tub, drain) Bedroom shelving, nightstands, bed frames, tidy up bed) All window sills Don’ts: All Extras are not included (must be selected for an additional cost) The extra time included in Deep Cleans allows for more detailed work in the above mentioned Do’s.

What are Clean Our Way COVID-19 Home Specialist Measures?

Clean Our Way LLC | Sep 30, 2021
Clean Our Way LLC | Sep 30, 2021

Our Home Specialist’s take the following precautions & measures to fight against the spread of germs and viruses. Our Home Specialist’s are taking steps to do their part in keeping everyone healthy. This includes: Washing hands regularly Disinfecting equipment between each job. Staying home when they are not feeling well. Wearing masks from start to finish Practice physical distancing in your home, as appropriate. If you would like any additional measures taken contact us directly.

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