NAPA Auto Parts - Genuine Parts Company

Risky Logger

Every time I go to Napa it's always a bad experience. I hate this company with a passion. No one every greets you, no one ever offers to assist you. Every location I go to its always the same outcome. I promise I'll never set foot inside another Napa store again. I'll order a part from another store & have it delivered before I go to this place again. Napa is horrible. No one should shop there if they can help it

Ray Ray

Order #27504348 Received one item damaged due to bad packaging, who puts windshield wipers in just brown paper and ships it. Reached out to customer service via chat, they said send an email with details and pictures to customer service for help. Sent an email to customer service with full details and pictures. Immediately got a response with a ticket followed by call our 1800number and they closed the ticket. They shipped the item bad and I have to run around to get a replacement. Customer service should never close a ticket without final consent from customer. You lost a customer due to your bad communication and shipment

Rob Stewart

Disappointed in limited engine battery installation availability. Can't do Ford products I have.

Fernando Rios Rangel

There are everything good prices and excellent service