Positec

Category: Tool manufacturer

Address: 10130 Perimeter Pkwy Suite 300, Charlotte, NC 28216, USA

Phone: +17045993711

Opening hours

Sunday: Closed

Monday: 7AM–5PM

Tuesday: 7AM–5PM

Wednesday: 7AM–5PM

Thursday: 7AM–5PM

Friday: 7AM–5PM

Saturday: Closed

Reviews

Tatyana Johnson

Jul 5, 2022

A horrible company to work for … management needs to be reevaluated. The rules they have in place contradict one another. Don’t ever speak up for your self or you will be punished!

Greg Rollet

Oct 19, 2021

In all my years of dealing with service companies, by far Positec ranks as the absolute worst service department ever. In a nutshell, I sent in my Landroid for a board battery replacement (Its a small round battery that keeps the time/date on the machine) The company sent it back about 6 weeks later with new blades, but forgot to replace the board battery. I sent it in again, received it back in about 6 weeks and was told they sent me a reconditioned model, because the blade motor was no good. It didn't look reconditioned and I really didn't care as long as the battery was replaced so I could set a schedule. This time, they sent it back with out the blade guard, blade plate, blades and round, metal cap that holds the blade plate.I contacted Positec again, they sent those items out within a couple days. Once I installed the missing parts back on the machine, I set it up for charging and set the time/date. Next morning, the machine showed 01/01/2011. They NEVER INSTALLED THE BOARD BATTERY! (The battery that I originally sent it in for) They put a new one in the box that was sent to me, but never installed it. To install this battery is almost a complete breakdown of the machine. I don't know if their techs are lazy or stupid? I refuse to send it in a third time. By the way, they also dont spend any time or money repacking your machine. I sent mine in wrapped in bubble wrap, they sent it back to me in the same box, same bubble wrap. You'd think this company would have a more professional image for shipping items back. Absolutely lousy service.

Steve Peffer

Jul 18, 2019

In the last few months I've purchaced 5 different products all in the 20V catigory that have all turned out to be a great investment as well as outstanding quality porducts. Battery products are the way we should go especially when it comes to the future of the world and omitting green house gasses. Mind you I'm a CAR guy with a Cobra but we all must do our part to save the Planet for our kids and grand kids.

Larry Singer

Nov 1, 2017

The incredible people at Positec answered my questions about their battery powered products and made the experience fun and stress free.

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Questions & Answers

I was wondering how many spools do you get with a refill. I received 5and it states on my package it should be 6.

Lynn Biscontini | Sep 29, 2021
bachmad2 | Sep 29, 2021

I also only got 5.

Can I get a battery for Worx push mower? 24 V wa 3218 Power Tank

Nilda Brimner | Sep 30, 2018
Brandi Langford | Sep 30, 2018

Yes call 8663549679 and we can place an order for you.

Read More

How safe is the Worx WG500? The mulcher housing is made from hard thin plastic, when cold it's very brittle. Vacuuming up a small rock or piece of wire mixed in with the leaves could be disastrous.disasterous

Keith Frosch | Sep 30, 2019
tatertot28031 | Sep 30, 2019

The wg500 is a blower/ mulcher/vac and carries the same risks as any other blower. The plastic the wg500 is made of is heavy duty abs. The mulcher housing will not be destroyed if the trivac vacuums a rock. The impeller can get damaged by rocks but will not affect the users safety or the mulcher housing of the blower.

Can I purchase a new WORX weed eater WG175.1 32v

Alicia Oliva | Sep 30, 2018
Chanda Kearney | Sep 30, 2018

Thank you for your question. We apologize but the Worx WG175.1 grass trimmer/edger is no longer available. Please visit https://www.worx.com/trimmers-edgers/cordless-string-trimmers.html to find the tool that best fits your needs. Thank you for choosing Worx!

Can I get a (WORX WA3152) AND WHAT DO I NEED TO DO

Wilfredo Ramos | Sep 30, 2018
Chanda Kearney | Sep 30, 2018

Thank you for your question. To purchase an 18V Ni-Cd battery, please visit https://www.worx.com/18v-spring-tuneup-kit.html. Thank you for choosing Worx!

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