Dorchester County Water & Sewer

Category: Water utility company

Address: 235 Deming Way, Summerville, SC 29483, USA

Phone: +18438320075

Opening hours

Sunday: Closed

Monday: 8AM–4:30PM

Tuesday: 8AM–4:30PM

Wednesday: 8AM–4:30PM

Thursday: 8AM–4:30PM

Friday: 8AM–4:30PM

Saturday: Closed

Reviews

Domonique Heyward

Apr 5, 2022

Horrible customer service. Anytime you call in they always have an attitude & never willing to help

Thomas Gomolka

Apr 1, 2022

The worst experience of any company ever. They don't care about their customers, they are rude as could be, late fees are outrageous, and all this with no customer service. That's a government agency for you. This is what happens when you let your county take care of your water service.

R Bry

Mar 22, 2022

The worst experience of my life dealing with these people. The after hours person barely speaks clear English. If you need help with something you better hope you catch them before 4:30 since there’s “nothing” they can do until at least 8am the next business day. The biggest joke.

xAo2xGhost

Feb 4, 2022

I had an issue with my sweet water banking into my home, gave them a call, and a technician was at my home within 20 minutes. I called right at the start of the day. The purpose of my call was to find out where the clog was before I called a plumber. They helped me determine the clog was somewhere in the home

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Questions & Answers

How do I transfer the bill from one person to another?

Erin Delesline | Nov 3, 2021
Denise Peace | Nov 3, 2021

I think it depends on the situation. I suggest you call them. They have been helpful for me in the past.

Has Dorchester Water and Sanitation resumed turning off water after the ban was lifted August 1st?

Johnny V | Sep 29, 2020
Dorchester County Water & Sewer | Sep 29, 2020

Yes we have conducted one set of cutoffs for non-payment since the ban was lifted. Our next scheduled set will start on August 25th.

How do you turn off water to the house need to fix focet

Rodney Hill | Sep 29, 2020
Michael Hardin | Sep 29, 2020

You don't, you call who you pay your water bill to and have them do it. If you do it, its tampering, and they will fine you.

Does this place have a night drop box to drop off bill payment?

Jenna Levinson | Sep 30, 2019
Dorchester County Water & Sewer | Sep 30, 2019

We do have a drop box. It is located outside our front door. We are located at 235 Deming Way, Summerville SC.

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What time do they go to lunch?

Angelique Bland | Sep 30, 2018
Dorchester County Water & Sewer | Sep 30, 2018

Lunch breaks are staggered during normal business hours to ensure a customer service representative is always available to assist customers.

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