Address: 4924 Eastwin Dr, Winston-Salem, NC 27104, USA
Phone: +13369998350
Sunday: Closed
Monday: 9AM–7PM
Tuesday: 9AM–7PM
Wednesday: 9AM–7PM
Thursday: 9AM–7PM
Friday: 9AM–7PM
Saturday: 9AM–7PM
Jill Wixon
Over the moon with the services provided by Andy and Cody! Professional, knowledgeable, and very kind! Would 100% recommend Top to Bottom Chimney Service to anyone with a fireplace or wood stove!
J n
Great business, affordable prices, and very kind people. Will be back!
Chris Kaufman
Called Top to Bottom Chimney this morning and Andy (the owner) came out this afternoon. Now, the only reason this happened is because I got lucky - he happened to have an opening and his last job was near my home and so he squeezed me in. But still, a very good thing considering it is a week before thanksgiving and fireplace guys are busy now. Very appreciative that they worked me in! We bought this home recently and needed to have 2 fireplaces inspected and potentially cleaned. One fireplace has gas logs installed, and we wanted to convert back to a wood burner (with a gas log lighter beneath) if possible. As it turns out, the chimney on that one would need a bunch of work to return to use as a wood-burner - (so I am guessing that is why the previous owners went with gas logs). He gave me an estimate for repairs while standing in my living room and there was NO PRESSURE at all to do the work. Yes, it was more than we want to spend, but honestly - it seemed like a very reasonable price considering the scope of the work. Again, it works fine as a gas fireplace and so we just couldn't justify the cost simply because we prefer wood burners. He inspected the other fireplace and reported that is was clean and ready to go. The best part, he charged me less than originally estimated over the phone! In short, the entire experience could not have been better. Andy and Cody were professional, friendly and prompt. The price was very reasonable and it is good to know that the fireplaces are safe to use. I will definitely use them again in the future if the need arises and would not hesitate to recommend them to anyone.
Lynwood Thomas
Good friend making a delivery there
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Yes, we are! I sincerely apologize for your efforts not panning out. We are lacking in employees and had some health issues as well. I have written your message down, alas I have not made it to your page yet. I promise I will! Thank you kindly for your patience.
Yes. The general recommendation is to inspect the chimney every year and sweep as needed. This would be for each fireplace/flue/stove you wish to do as they are considered separate systems. He will need to do an inspection to be able to give specific information about your particular stove and venting maintenance. Please be patient on our callback, 336-999-8350. Thank you kindly!
Absolutely! With a lifetime warranty that can be transferred from owner to owner. Please be patient on our callback, 336-999-8350 We would need to perform an inspection, recommended annually, to figure measurements and difficulty level in order to price. Have a nice day!
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