UPS Customer Center

Category: Shipping and mailing service

Address: 681 S Chippewa St, Lumberton, NC 28358, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 4:30–6PM

Tuesday: 4:30–6PM

Wednesday: 4:30–6PM

Thursday: 4:30–6PM

Friday: 4:30–6PM

Saturday: Closed

Reviews

Melvin McLaurin

Sep 13, 2022

Service was good but hours are a little bit odd

ChefLH Larry Harrison

Sep 1, 2022

Customer Service is HORRIBLE!! Worst location in the COUNTRY!!

B Berry

Aug 25, 2022

Great Service

Katrina Donegan

Jul 7, 2022

Is only open a few hours.

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Questions & Answers

Can i return Amazon packages at this location?

Regina Rozier | Sep 29, 2021

UPS Customer Center | Sep 29, 2021

I am sorry, are they UPS labeled?-Lancer

I noticed in a review someone said you can only pick up packages from this location, is this true? I need a location where I can print a shipping label and send off a package

Melissa McClain | Nov 3, 2021

UPS Customer Center | Nov 3, 2021

Thank you for reaching out. For further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

Can you return packages there from u line I already have a shipping label

Marissa walker | Sep 29, 2021

UPS Customer Center | Sep 29, 2021

Thank you so much for contacting us. So if you want to return the package you need make a schedule a pick-up on UPS.COM. -Raul

My package is at the Lumberton location it says it was supposed to be here by 8pm but still no package. Can i go pickup or is store closed

Christie Marie | Sep 29, 2021

UPS Customer Center | Sep 29, 2021

If you need assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp.

One of your drivers delivered a letter to my house with an address that doesn't exist and my package was delivered to me he had to still it what do I do about it it was a tv.

Alonzo Purdie | Sep 30, 2019

Juanita Simpson | Sep 30, 2019

You Will have to take it to them on Chippewa St.

Is ups now open after the n.carolina storm

David Szewzek | Sep 30, 2018

Tunua Paige | Sep 30, 2018

I'm sure they are. Delivery whether there is rain, sleek, snow or Hurricane

So yall are open from 3 till 6 and my package is at your location I've been waiting 8 days for a product over paid 20$ shipping on I wanna know if I can come pick my package up because I can't wait till the end of the day TOMORROW

Shannon Marie | Sep 30, 2018

Dennis Smith | Sep 30, 2018

681 chippewa st looks sketchy at best. Please search UPS WEBSITE, I know there is another location hopefully it a better location. I would not allow my mother, wife, daughter to after seeing the chippewa location

Can you ship ammo?

Thomas Brooks | Sep 30, 2018

Nicholas Dahmen | Sep 30, 2018

What if they drop your package off at the wrong location?

Reginald Mcrae | Sep 30, 2018

Angela Awesomeness | Sep 30, 2018

If they do that I guess they don't care...I'm looking for something right now on the 16th that I should've received at the latest the 8th of this month. They already sent another package of mine to someone else's house so I'm guessing they didn't the same thing with this one

Can I get a pick up ?

Chief Timothy Glasgow USCG RET | Sep 30, 2018

Julie Chavis | Sep 30, 2018

Yes

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