Shoe Dept.

Category: Shoe store in Summerville, South Carolina

Address: 1219 N Main St Ste F, Summerville, SC 29483, USA

Phone: +18438757990

Opening hours

Sunday: 12:30–6PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

ed elsey

Sep 18, 2022

Staff is very helpful but shelves are overcrowded and unorganized. Still found what we needed.

Leslie Myers

Aug 23, 2022

I appreciated the customer service. I tried another store for some help getting my toddlers fitted for some shoes and wasn't able to get anyone's attention much less any help soooo I collected my brood and tried them in the same shopping center. So much better!!! I was acknowledged almost immediately. I asked for assistance and was asked to give them a moment and then I was helped!! That made my day! I had my 4 year old and my 1 year old fitted and then in and out with 6 pairs of shoes in less than an hour. I consider that a win!!!

ellen cantwell

Aug 23, 2022

Stood up front for what seems like forever but it was probably 8-10 minutes . I was in direct eyesight of 2 employees who came out the back then to an isle where they sat on the floor chatting. I said “hi excuse me can I check out.” One rubbed her face then stood up without saying a word to come upfront. No customer service. Sorry to bother anyone and spend money here.

Tracie Smith

Jun 8, 2022

Selection of shoes were good. Staff made me feel like I was a criminal. Kept watching me and did not offer help. When I asked questions, they were very curt and rude.

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Questions & Answers

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. | Aug 30, 2022
Shoe Dept. | Aug 30, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. | Aug 30, 2022
Shoe Dept. | Aug 30, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Where is my refund?

Shoe Dept. | Aug 30, 2022
Shoe Dept. | Aug 30, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

Can an item purchased online be returned to either a SHOE SHOW MEGA or SHOE DEPT./SHOE DEPT. ENCORE location?

Shoe Dept. | Aug 30, 2022
Lori Reynolds | Aug 30, 2022

Yes

do you sell keds canvas sneakers

judy haley | Sep 29, 2021
Britni Mcmillan | Sep 29, 2021

No

Does this store sell Converse

Susan Bickley | Sep 29, 2021
Joy Dingle | Sep 29, 2021

yes

So yal sell high top converse n white or eggshell?

Annette Middleton | Sep 30, 2018
Jon Smith | Sep 30, 2019

Maybe

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