Wholesale Appliance Center LLC

Christopher Davis

We purchased our appliances with Wholesale Appliance and the initial experience was good. Chuck took the time with us even though we came in right before they closed. We told him our situation that we needed this in Myrtle Beach and before a particular date and Chuck confirmed he did not see an issue with it as long as the delivery could be on a Tuesday. OK we can work with that. But then the week of delivery and what a mess. When we called up one sales person (Robert) said “Oh yea the washer and dryer are in but not the fridge. But since its not my order I cannot tell you exactly since Chuck made the sale. I was very confused by this answer and this makes no sense; what if Chuck had to leave on an emergency or God forbid got hit by a bus? You mean you could not tell a customer about their order? Robert says sorry. Day of delivery: I called Chuck and asked can you please have the driver give us an idea when he will be arriving? Give us a time frame? 8-12 or 12-5? All we could be told is he should be there today? He should be? Really? Well, that’s reassuring and professional, you can’t even give us the curtesy to at least give us a call the day of delivery. Even Lowes and Home Depot will give you that. In short: Wholesale appliance over sold and under delivered. We saved maybe $200.00 but I would have gladly paid that for better communication. If you like to get the delivery run around you should shop here, the guy finally showed up at 6:30 PM.

Jeff Pace

After being without a fridge for almost a week and checking the big box stores that would take AT LEAST 1 week to get, we went on Monday to see what Wholesale had in stock. Chuck worked with us regarding what would fit our needs and could be delivered ASAP. He took a while and we were growing a bit frustrated UNTIL we found out that he was literally checking every model to see if there was a way to get one to us the next day. They had 1 model available and we purchased it. The price was about the average (and honestly, I was ok with paying a little bit more than another store because it could be delivered the next day, not 3-4 days out). He told us that the delivery would likely be in the afternoon on Tuesday. Imagine my surprise when the delivery guy called at 0900 and said that they should be there with about 30 minutes! I was ecstatic! Randy and Andy showed up and got right to work. I could tell that they had done this for a while and had worked together many times. They were very efficient and very careful about every move they made. They were extremely courteous and thorough in everything. Randy even apologized for making a mess with all of the little minute pieces of styrofoam and asked for a broom so that he could sweep it all up. After removal of the old fridge and installation of the new one, they asked if I needed any help moving furniture back into place. Quite honestly, after some horrible customer service from the big box stores in the area, these 2 delivery guys have sold me on Wholesale Appliance. I will purchase all of our appliances here.

Mac Auten

Person that answered the phone was rude and totally unhelpful. I guess they don't care if they conduct business or not.

susan jovino

Received excellent service from sales for a dryer. Delivered next day and didn't work. They did everything to try to find out the problem. It was our breaker and now I have a wonderful working dryer. Will use them again. They go above and beyond.