Microtel Inn & Suites by Wyndham Fairmont

Robert Clee

This was supposed to be a relaxing stay to end our vacation and leisurely way to break up drive from Tennessee to Maryland. My family and I stayed here upon return from Michigan on New Year's Day and it was great. Upon arrival, the person working the front desk informed me that my room has a broken computer chair which meant my stepson would not be using the desk. Once my family and I got to the room, it smelled like an ashtray and had a bug trap hanging from the ceiling. This is unacceptable and my family and I decide to drive the remaining 3 hours plus to go home after already driving 9 hours from Nashville that day. The Club Wyndham Vacation Sidekick App has this hotel advertised as non-smoking but clearly Microtel does not enforce the policy. When complaining to the front desk the person offered to spray the room while my family and I leave for an hour or two, which would make matters worse. The main entry to the road leading to the hotel as a huge pothole where you practically have to drive over the grass to avoid damaging your vehicle. After our experience with the Best Western near the Huntington (where we decided to leave before checking in) and this hotel, we will never book a hotel in West Virginia again. It is sad because the people that do work the front desk at these hotels are great people and will try to help you, but the rooms are horrendous and I would not recommend staying there. Like my review for Best Western in Huntington, I think part of the issue is with the Club Wyndham Vacation Sidekick App.

Verified Hotel Guest

Positive: The 24 hour available juice and coffee. The bed was comfortable. Pets allowed. Negative: Was not the cleanest. Hot breakfast was not great! Coffee was old and not hot. Breakfast sandwich was frozen Jimmy Dean sandwiches. The eggs and potatoes that was available was not palatable. Just not what I would call a full hot breakfast as I was told

Michele Ellis

Poor service, didn't pickup garbage or makeup beds. Had to ask for clean towels. The continental breakfast of coffee, teas and juice and assorted cold cereals was good. The staff was to laid back. The cost was to expensive for $238.00 for one evening and two days. Coffee machine and condiments in room, had to ask them to restock each day. Their was constant noise above our heads with each night we stayed. People were running down the hall during the late night into early morning. We didn't complain, but should have.

wendy H

We stayed at this hotel four nights while our truck was being repaired. There is nothing bad I can say. The front desk clerks and housekeeping were phenomenal while we were there. The room was nice, clean and quiet. Breakfast was what you would expect. There are several restaurants within walking distance. Would definitely stay here again.