Summit Place of South Park

M Owen

The process of moving your parent or loved one into assisted living is really hard. When I look back at being there almost two years ago, I feel so incredibly fortunate that we moved my dad to Summit Place. We have had experience both in regular living and later, in the memory care section called the Bridge to Rediscovery. At every turn, the employees became like family to my dad and to us. Chrystal, the manager, set the tone letting us know that she was with us on this journey. She worked with us every step of the way to remind us that Summit Place was his home. Tish, the nurse in charge (and Sharon) helped manage all medication, changes, doctor appointments, and transportation if we were not available. They have treated my dad with great care. The dining staff got to know his likes and dislikes and catered to him the way a loving family member would. I can't count the number of times the custodian came to fix my dad's tv after he had pushed one too many buttons without complaint. Lesley, who handles sales, would check in on him every day making sure he felt at home and being a familar face for him. He moved into memory care about a year ago and it has truly become his family. The love and care given by Cydni, Quamisha, Mr. Will, lovely Marie-Alexis, and Roberta is remarkable. I have watched how much they put their heart into their residents, showing patience on the days where it isn't easy to be patient, speaking to them gently and with love, showering, changing, and assisting them with dignity. If you are reading these reviews because you are trying to make this decision for your parent, I assure you, there will be some really tough days. There will be things that don't go right, things not done the way you may have done it. But I hope that you can find a place like we did at Summit Place, were my dad has been truly known and loved and our family has been entirely supported.

BR Wilson

Let me start by saying no place is truly a 5 but I am giving Summit Place a 5 because of the people who try to make it a 5. My dad moved in almost 3 months ago and like any transition it hasn't been seamless. However, the director Lesley was helpful in gathering documents from his healthcare facilities in another state, making calls on our behalf etc. Once he moved in, his team especially Sharon and Michele have helped to create a consistent routine for him and when things were not done, they were immediately addressed upon raising concerns. Last, Chrystal and Becky have been AWESOME at ensuring my dad has transportation to dialysis... which was a major concern! My dad really likes being there and although he stays to himself he seems to be doing well since moving in. He actually really likes the food and has seem to get comfortable in his new home. Again, no facility is perfect but the team here, sometimes short staffed and maybe overworked (like many places in this environment where its difficult to retain staff and keep a stable workforce) do a great job at trying to make sure the needs of its residents are met and satisfactory.

Heather Lemponen

We moved my mom in Feb '22. She was struggling to feel accepted, find a peer group, and be treated like a human being. Leslie, Crystal, Sharon, Becky and staff, have improved and changed her life forever! She is happy and has recently started calling her apartment home! The food is really good, the personal engagement and care is outstanding, and the opportunities for families to join events is frequent and fun! Very happy and pleased. I would highly recommend Summit Place at South Park!

Chuck Gardner

The Summit Place staff are caring and competent. My mom who moved in after having her own place was skeptical. The Summit team went out of their way to make her feel at home right away. Within days mom was living her best life. She’s made lots of new friends. I used to call her every morning. Now she is too busy to take my call. They keep her active and engaged. We are especially grateful to Leslie who make the intake process a breeze.