Jos A. Bank

Amatullah Stanback

We had a terrible experience at the location in Raleigh on Daniel's Rd in Cameron Village. We just ended up leaving the store after waiting without being acknowledged after about 10 minutes. We came to the location here in Charlotte and had a completely different experience! We were acknowledged right upon entering. Even under a quick timeline (and holiday weekend), we were provided excellent service and able to find the suit we needed along with tailoring services in time for our event. Thanks so much for the excellent service, insight, and attention to detail.

Aaron

I was on a time crunch and had to find a suit, shirt, blaser and pants for an upcoming rehersal & wedding. An employee named Jervario was very attentive and spent almost an hour assisting me with sizing and offered multiple options to ensure I was happy with my selection. I had to head back the next day for a quick exchange since the shirt had a tighter fit and was helped by two women who also provided excellent customer service. It was my first time shopping at Jos A. Bank, but I will definitely be back in a couple months to purchase a few things for work. I rate my experience 5/5 and would highly recommend this location.

Kim Taylor

I don't live in Charlotte, or in NC for that matter, but I was in need of a dress shirt for a semi-formal affair tonight, having forgotten to pack one. The young lady at Jos. A. Bank who measured me and helped me find a shirt in my size could not have been more helpful. I didn't get her name, but she is a wonderful asset to that store. Thank you!

John Cassese

One of the worst customer experiences I have ever had. I needed several items for a new job. Our salesperson was clueless on every level. He did not know the inventory and had no idea how to help me get what I needed. He left me in the dressing room after saying he would be back with more pants in my size. He never returned and I ended up finding the items for myself while he went off to wait on someone else. Horrible experience I will never return to that store again.