Mike Byer Auto & Truck Repair

J Y

I don't know why they came so highly recommended. I made an appoinment for them to check the AC and dropped off the vehicle at 8am. At 130pm (5.5 hours later) I called and they said it hadn't been checked yet and it would be finished in 1 hour and they would call me. Then, 2.5 hours later I called again. They said the 1st test told them they needed to do a 2nd test but this 2nd test "might" tell them what was wrong and yes I had to pay more. I declined. I picked up the vehicle and was charged $94. The itemized receipt said $65 of it was for an oil and filter change ($25 more than what I pay at Valvoline). I'll be looking for a better mechanic. Edit: response to owner's response, never mind all the other things that I wrote about your lack of quality service. And by the way I'll go to Valvoline 9 out of 10 times. When you learn how to fix an AC give me a call Edit2- you seem to have a lot of time on your hands to give responses to reviews. I suggest you get back to work on pretending to fix people's cars

Marty

I originally went to Mike Byer Auto at the recommendation of a close friend who had good experiences there. My experiences have been mixed at best. Twice I've had to take the vehicle back to have a repair corrected (which they did), but my most recent experience has left me no longer trusting their services! I had purchased an older vehicle with many issues, including oil and transmission leaks. When I picked up the car after the repairs were done, I noticed oil and transmission leaks.... further inspection revealed all the bolts on the oil pan and trans pan were quite loose, which I promptly tightened in less than 2 minutes (leak fixed). The power steering was also leaking and they did replace a few hoses, but when I got home noticed more leaking. Upon further inspection, I found a simple hose that hadn't been replaced and showed cracking on the inside.... I replaced that, leak solved. Finally, I was told that I needed brake pads and rotors. My inspection revealed at least 10,000 miles left on the pads and the rotors were in perfect condition. The service writer told me they only replace both pads and rotors due to problems with squeaking..... I've done most of my own brake jobs for the past 46 years and never had problems with squeaking brake afterwards!!! I know Mike will wonder why I didn't bring my vehicle back with these concerns, but honestly, if you can't get these basics right I have no desire for you to touch my vehicles again. I'll do more of my own maintenance and find another competent shop to do the things I'm not interested in doing!!!

Jeremy Kappus

I had a very good experience with these guys working on my Audi. Had an honest evaluation and adjusted cost accordingly. Professional work done both times my car was there. I recommend this place for their work.

John Douglas

I have taken my vehicles to Mike Byers for fifteen years because the folks that work for Mike are honest, trustworthy, and excellent at their work, be it mechanical, electrical, or communicating with the customer. No one has ever tried to up-sell me unnecessary repairs, the work has always been done in a timely fashion, and the price has been fair. What more could you want?