Address: 13850 Ballantyne Corporate Pl Ste 200, Charlotte, NC 28277, USA
Phone: +18605475000
Sunday: 8AM–6PM
Monday: 7AM–11PM
Tuesday: 7AM–11PM
Wednesday: 7AM–11PM
Thursday: 7AM–11PM
Friday: 7AM–11PM
Saturday: 8AM–6PM
Gary Hall
8/23/2022 Worst insurance company EVER. I’m 40-something years old and I’ve had my fair share of insurance companies. But of all of them, I have NEVER seen such a miserable excuse for an insurance company until I came across the Hartford. I’ve had Geico, Progressive, USAA (Marine Corp Vet.), Allstate… all were BY FAR better than this pile of garbage. I was rear-ended some time ago (making a turn while the woman behind me figured her phone was more important). Obviously the police report stated the same, with my contribution to the accident being 0%. Not only was the Hartford COMPLETELY unhelpful, but they were SLOOOOOW, unresponsive (as in WEEKS to return a phone call, if they return it at all) and downright insulting. They also LIED (on recording) by telling me that this would not change my premium. Guess what happened? Yup. It went up. It went up a LOT. I already wished I had never heard of them. And then recently my daughter was hit by a driver who blew a red light (at 50+mph). This completely destroyed her vehicle. She’s lucky to even be alive. Again, police report states 0% contribution (not at fault). Want to guess who has been WAY less than helpful? The Hartford strikes again. States someone will return your call… Doesn’t happen. Took WEEKS for an adjuster to even LOOK at the car, and now that they have, they STILL have yet to send their report. And now the policy is going up again. Yup. This month is the LAST time these scammers will get a thing out of me. Not a single penny more. Do yourself a favor and run the other way. It doesn’t get any worse than the Hartford.
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