Shoe Dept.

Category: Shoe store in Buford, Georgia

Address: Mall Of Georgia, 3333 Buford Dr Ste 2086, Buford, GA 30519, USA

Phone: +16784829414

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Cheryl Hooper

May 7, 2022

Tried to return a pair of shoes at this location at the mall of Ga. Mall is open until 10. Handmade sign on store door states they close at 7pm. It was 6:45 and the doors were already locked. The man who came to the door was rude as we explained we just drove 45 minutes just to return the shoes and it wasn’t 7:00 yet. We explained that’s all we wanted to do. He said no because it was too much for them to do. I will never shop at this location again. VERY RUDE!! Calling corporate offices.

jilly beans

Apr 10, 2022

I never make reviews but I've never been treated so poorly as a customer than at this store. The people here are SUPER rude. My boyfriend and I asked a young lady to get some boots down, which went smoothly because she got an older man to do it, but we were struggling to put them away after trying them on because they were on the top shelf. The boots kept falling after being put up, which made a bunch of people stare at us. Another lady came up to us like we did something terribly wrong and said, "Stop, just stop it! I'll get a ladder." This made us all the more uncomfortable because she made a scene in front of many people. We were just trying to put things back for them instead of leaving them piled on the floor but they had to ruin our day because of it. The people who stared could have just helped us and she could have just offered us help in the first place. The boots were also on sale but they ringed me up full price.

Mary Williams

Apr 6, 2022

Nice atmosphere.

Bradley Swaney

Mar 30, 2022

Did not have my size shoe

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Questions & Answers

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. | Aug 30, 2022
Shoe Dept. | Aug 30, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. | Aug 30, 2022
Shoe Dept. | Aug 30, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Where is my refund?

Shoe Dept. | Aug 30, 2022
Shoe Dept. | Aug 30, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

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