El Pollo Loco

Ana Jara

I ordered online. They forgot to give me the sodas. I had to reclaim the sodas when I was halfway from home. when I opened the package with the food at home, it was also incomplete but I didn't want to go back. It was a bad experience.

bmg1001

Been to this location two times and both experiences have been pretty bad. I went inside for the first visit, and the second was through the drive-thru. The employees that helped me were kinda mean. Not overtly rude, but you could tell they really did not want to be there and didn't care enough to do their jobs properly. Quality of the food is good like every other location, but you're lucky if you get everything you ordered. If you come here, ALWAYS be prepared to look through your order to make sure you received everything. A salad with no dressing or a mashed potatoes with no gravy. Gets frustrating when you have to walk inside after coming out of the drive-thru and they act like you are entitled when you ask for something they forgot to give you (in the case of the missing gravy). I suggest going to any other location rather than this one.

d meyer

The best El Pollo Loco in the area. Efficient, GREAT customer service, packaged salsa’s and tortillas are always included, and all of the cilantro dressing containers are completely filled with dressing (not like the other locations that fill the containers not even half full… so disappointing). I love this location!!!!

v bo

Horrible experience. It took 15min to take my order. I was going to eat in but the place looked dirty they have 6 staff and management wasn’t able one of them to clean the dinner area and to top it off. The are giving your sides on a family salsa container. The giving you way less but they charging the same. That’s a robbery. A DM has to go an inspect this location. The location wasn’t even full for them to be this messy and unorganized.