DoubleTree by Hilton Hotel New Bern Riverfront

Category: Hotel in New Bern, North Carolina

Address: 100 Middle St, New Bern, NC 28560, USA

Phone: +12526589000

Reviews

Tracy Parsons

Jun 12, 2022

The room had a pretty strong odor as soon as we walked in, the carpet definitely needs replaced. The room was decent but a little surprised that there were no refrigerators in the rooms. We had asked for the room to be serviced (as it was offered during check in),daily during our stay and and did not receive this at all. We ran out of towels and wash cloths, trash was full with no place to empty it. The best part of the room was the view. We did enjoy the bar/restaurant and the breakfast. Just a little disappointed in the lack of service.

Paul Davies

Jun 9, 2022

This is a lovely hotel, our room overlooked the marina. Everything here is spot on, the staff are all so helpful and friendly, the pool area was clean with chairs and loungers, breakfast is very good and the bar area and deck are also very good. The hotel has a large car park with free parking and it is a short walk in to town. All in all an excellent place to stay. There is some work being done to the interior of the hotel but it did not detract from our stay.

Nick G

May 11, 2022

The restaurant here is incredible! Food is great and there is a good variety of options for a hotel restaurant. Steak was cooked to order and came with more than enough of a side. Service was great and the manager with blonde hair did an excellent job of taking care of me. I personally work for Hilton and of all I’ve been to as a guest this one was one of the most impressive I’ve been to! Would strongly recommend.

Verified Hotel Guest

Dec 26, 2021

Positive: Location was perfect! Within walking distance to all of the shops & restaurants downtown. Beautiful view of the marina from the private balcony. Staff was very welcoming and positive. Bed was comfortable and good channels on the tv. Breakfast was great. Negative: The hotel needs some upgrades. The furniture is a bit outdated and the bathroom fixtures were older & had some rust. The balcony door was difficult to open. For the price, a small fridge/microwave would have been nice.

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Questions & Answers

The 2 reviews from 2 days ago were horrible. Can management answer if those issues were fixed. My wife is a Hilton Diamond member and I'm sure that's not what's expected at a Hilton. She wants to go there this weekend and I'm worried.

Ramon Ferrer | Sep 11, 2021
united connections | Sep 12, 2021

It is like a extended stay America on the waterfront they fixed it up cheap an quick go to spring hill

I have recently heard that the hotel will not reopen under its current ownership which will be economically devastating to our new Bern economy. Anyone have anything definitive on this???

Tracy Frantz | Mar 11, 2019
Bill Erwin | Mar 12, 2019

Don't know about ownership, but it's being repaired from hurricane damage.

When will the hotel reopen following Hurricane Florence?

Gary Zeller | Mar 11, 2019
Alan Pegram | Mar 12, 2019

As of about three weeks ago I was given the date of 12/28/2018 as the estimated target reopening date.

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Shopping areas how far from hotel?

Lisa Jones | Mar 11, 2019
Alan Pegram | Mar 12, 2019

The DoubleTree is a five minute walk from the downtown area. We park the car when we arrive and walk the entire time we're in town.

Do you have a free breakfast?

Wanda Rawlin | Mar 11, 2019
Mike Harrelson | Mar 12, 2019

There is no free breakfast. The food is good and I do recommend trying the restaurant.

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