Apple Holyoke

Category: Electronics store in Holyoke, Massachusetts

Address: 50 Holyoke St, Holyoke, MA 01040, USA

Phone: +14134933878

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Simon Abbott

Sep 21, 2022

It sells good, high quality products. Some of the staff members are highly knowledgeable as well. But the store itself is rather poorly designed, overly modern, constricting. I don't like the design. But as for the products they are good the workers are mostly good. The prices can be high but its electronics so you may expect such.

Tim Hnic

Sep 12, 2022

Customer service sucks here. Unhelpful and they know nothing. As you can see here two employees stand there and giggle while I need help. (Also pic was taken with a Google phone just saying)

Isaias Rivera

Sep 3, 2022

Was good but one thing I suggest is having some one receiving the customers while the others work with the other customers!!!

Margarita Díaz

Aug 30, 2022

Good

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Questions & Answers

How do I make an appointment

James Punderson | Sep 30, 2018
V H | Sep 30, 2018

I’d like to make an appointment

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how do i make an appointment?

Kris Larson | Sep 30, 2018
Elizabeth Bradle | Jan 2, 2022

I want an appt today to fix an iPhone problem and help installing apple wallet for covid vaccine info

How can I make an appointment for a new battery for my iPhone?

Patty Coleman | Sep 30, 2018
Roman Lukomski | Sep 30, 2018

You can make a reservation to get your battery replaced by going to Apple's support page, clicking on iPhone, clicking on Battery, Power & Charging, clicking on Battery replacement, and clicking on Bring in for Repair. Then login to your Apple account to select your phone and make an appointment.

need appt at genius bar

martha klay | Sep 30, 2018
Jane Matuli | Sep 29, 2021

I would like an appointment to help with my password location.

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Do you unlock iphones ?

DR.J Elj | Sep 30, 2019
Myrna Cabrera | Sep 30, 2019

My dad give me his iPhone and he forgot the Password and everything

Who thinks being able to change the color of the messaging bubbles is a good idea?

brooke Gonzalez | Sep 30, 2019
David Gagne | Sep 30, 2019

Yes it's a good idea

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Do you have any iPhone classes in January?

Fred | Sep 30, 2019
rıza özaydın | Sep 30, 2019

Yes

Can I reschedule a pickup?

Abhishek Kumar | Sep 8, 2022
Lazer chicken64 | Sep 15, 2022

I do not know, I've never been there. I'm only writing to get points on Google maps.

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how do i make an apppointment

Mary Ryczek | Aug 30, 2022
Tim Hnic | Sep 8, 2022

Just pretend you want to buy something they'll help you then.

I need to make an appointment at Holyoke mall apple store

Linda Jo Butterfield | Aug 30, 2022
J Cronin | Aug 30, 2022

I would go online and make an appt at the Genius Bar. Matt was so kind and helpful. Highly recommend

do you have virtual intro classes MacBookPro in Spanish

Carol Parrish | Aug 30, 2022
Isaias Rivera | Sep 8, 2022

I would recommend more coordination between the staff... there should be a staff receiving the consumer, while the others are served!!! But overall it's a good store

how to make an appointment to help me with my apple id password.

Clara Dymnicki | May 2, 2022
Gary Schnaper | Jun 1, 2022

You can go online to make your appointment.

How do I make an appt to come into the store. I'm having issues with my phone.

Mary Cormier | May 2, 2022
Emelie Alvarez (Hey tootz) | May 2, 2022

Use someone else..or library computer

How do I make an appointment

Lyn Roberts | Dec 3, 2021
Rosabella | Dec 3, 2021

Yes you need get online or call store always full but exelent costumes services

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Do I need an appointment to have a battery replaced at the Holyoke store

Robert Michel | Sep 29, 2021
Adam Rice | Sep 29, 2021

I've never needed an appointment

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how do I make an appointment for in person at the store

Rory Hammond | Sep 29, 2021
Nilsa Rosado | Sep 29, 2021

Online u can do its or call sometimes the store is not to full n them can take u ..but I call for my appt

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Is an apt. necessary

mona reynolds | Sep 29, 2021
Sheri Degre | Sep 29, 2021

I would or you will be waiting hours. You can make appointment there but you are gonna wait . Best to make appointment

I would like an appointment to have someone look at my IPOD which is 8-10 years old. One of the settings is causing it to repeat the same tune over and over ...it may be just a minor adjustment but if not I am interested in buying a new one.

James Kearns | Sep 29, 2021
Blanca Guzman | Sep 29, 2021

You can call apple and make appointment, or walk in just wait for some one to help, lam sure one of them will help.

What entrance should I enter to get to Apple store quickly? What floor is Apple store on ?

Jennifer Aubrey | Sep 29, 2021
Tony Boncore | Sep 29, 2021

Any entrance and go to the top floor. Practice social distancing and follow the arrows. Have fun shopping.

like to make appointment to purchase an ipad

Kaylin Barrett | Sep 29, 2021
emily nazario | Sep 29, 2021

U have to call apple to reserve yr appt

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I have an iphone 6 which has a worn-out lightening connector. How much would it cost to have that fixed?

Juris Zagarins | Sep 29, 2020
Cullen Campo (Cullen) | Sep 29, 2020

I'm pretty sure that's more of an in store question. You would have to make an appointment with them for that so they could inspect your phone.

How can l make a appointment, l have been locked out of my pro iPad since Covin19

Wendy Woods | Sep 29, 2020
Cindy Harris | Sep 29, 2020

Go on line to apple.com. put in store location.

How available are appointments @ the Holyoke store, and how soon in advance can I make it??

Eugene Fais | Sep 29, 2020
A Google User | Sep 29, 2021

How can I get an appointment to replace battery in my husband 6S?

CAN I GET A SCREEN FIXED ON A IWATCH

Julia Marrero | Sep 29, 2020
Johnny Marquez | Sep 29, 2020

Yes you can

What time they close today?

AnaE “Anabella9” Cruz | Sep 29, 2020
Aras A | Sep 29, 2020

6 pm

At what time they open in black Friday?

AnaE “Anabella9” Cruz | Sep 29, 2020
David Gagne | Sep 29, 2020

Don't know could call them

I need to change Charging Port for my IPhone 6. Is it possible and is so, how much it will cost me?

Steve Guyshan | Sep 30, 2019
recombatant | Sep 30, 2019

It's going to cost a lot, I'd guess. Better call the Apple Store.

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Do you sell iPods and what price range?

Robert Cooley | Sep 30, 2019
Heather Foucher | Sep 30, 2019

Yes. Depending on which model and how many GB, there are many different prices. Shopping in store is best

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hi, i have iphone x which not turning on or giving me flushing green. what should i do ?

Majid Din | Sep 30, 2019
Gary Schnaper | Sep 30, 2019

Call apple, or go on line, make an appointment and bring it in the the repair guys. They work wonders!

What level is store at holyoke mall o

Michele Maccartney | Sep 30, 2019
cody nallett | Sep 30, 2019

2nd floor

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What level is store in holyoke mall..next to waht other stores

Michele Maccartney | Sep 30, 2019
recombatant | Sep 30, 2019

It's right by Target. If you're entering the mall from Target, turn to your left and the Apple Store is a couple stores on your left. You'll be on the top level.

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I am old and not a techie! I need to please go to the store for help. Do you have any morning appointment On March 29th?

Diane Dubreuil | Sep 30, 2019
Jayashankar Rajasekaran | Sep 30, 2019

Unfortunately, to get walk-in assistance at this store takes too long. Best option is go there and set up an appointment. No guarantees for specific dates though. However, before you go, backup your device and update to the latest version of OS, or they do it during the appointment and it takes too long to get done.

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it seems impossible to make a genius bar appointment. how do i do that??

Bonnie Geld | Sep 30, 2019
Sparky Mite | Sep 30, 2019

Online bro

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My son has a key that is stuck on his new Macbook pro with Apple care plus. He is a student and really needs his computer for college at Hampshire. can he make an early appointment and wait for it to be fixed?

Debbie Koller | Sep 30, 2019
Jayashankar Rajasekaran | Sep 30, 2019

Yes, early appointments are preferred. Also, have him update to the latest OS version and take a backup of files the day before the appointment. They force you to do this there if not done prior to the appointment and it takes a loooonnnggg time; you have to be present in the store until it gets done; a major waste of time.

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Do they sell used/ refurbished phones?

Katelyn Marie | Sep 30, 2019
Gary Schnaper | Sep 30, 2019

Maybe you could call the store and ask just to be sure... Can't hurt!

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How do I make an Appt -if I didn't purchase my iPhone from your store?

Kathy Kyte | Sep 30, 2019
Michael Goldberg | Sep 30, 2019

Call them

How much do you charge to unblock an iphone? My son has an iphone and he forgot his password. He tried many different times and the phone disable itself.

Angélica Vázquez | Sep 30, 2018
DjBoston Bak3d | Sep 30, 2018

Good Question, Im not sure

I need a new battery for my iPhone 6. Do I need an appointment or can I just come in?

Robert Wise | Sep 30, 2018
DjBoston Bak3d | Sep 30, 2018

Need to make an appointment, Cause they have yo install it for you

when are open hours monday

henry pike | Sep 30, 2018
DjBoston Bak3d | Sep 30, 2018

10 to 930

can i make a credit card payment over the phone for a repair done at apple store

Tammy Levesque | Sep 30, 2018
Kevin Jemiolo | Sep 30, 2018

You can, but only for mac repairs. And that even depends on the circumstances

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do I need an appointment to have a new battery put in my iPhone 6

Sharon Collins | Sep 30, 2018
DjBoston Bak3d | Sep 30, 2018

Appointment are always recommended

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hello i buy my iphone X from your store about three weeks ago but its sceen went blank

Majid Din | Sep 30, 2018
Musa Irfan | Sep 30, 2018

Take it back to any apple store.

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Can I have appointment regarding iPhone today

masih farooqui | Sep 30, 2018
Andrew Kloc | Sep 30, 2018

This is not where ask the question, call them.

Hi, are the apple iPad Pro on sale in the store or on line? Today

rob g | Sep 30, 2018
DjBoston Bak3d | Sep 30, 2018

Normally, Just on Black Friday, Apple doesn't really do sales

Is iPad Air different than what’s listed plainly as “iPad” starting at $329?

Wendy Swan | Sep 30, 2018
Andrew Kloc | Sep 30, 2018

Yesm

Best point of entry to Apple store, Im not familiar with Mall layout. Help ???

Joseph Kuhn | Sep 30, 2018
DjBoston Bak3d | Sep 30, 2018

Its near Starbucks, Top Floor

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iPhone X in stock here?

Aman Chuwan | Sep 30, 2018
Terry Larsen | Sep 29, 2021

are iphone x available/

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Do you have any iPhone 6 cell phones unlocked in stock

Roland Lauzon | Sep 30, 2018
DjBoston Bak3d | Sep 30, 2018

Nope

I would like to talk to a technical support person today but there are no available appointments. Do you take walk ins

Chris Phillips | Sep 30, 2017
Aman Chuwan | Sep 30, 2018

Yes but usually a wait at walk-ins

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