Address: 35 Mt Auburn Ave, Auburn, ME 04210, USA
Phone: +12077820674
Sunday: 5:30AM–8PM
Monday: 5:30AM–8PM
Tuesday: 5:30AM–8PM
Wednesday: 5:30AM–8PM
Thursday: 5:30AM–8PM
Friday: 5:30AM–8PM
Saturday: 5:30AM–8PM
Dominic Villarreal
I come here pretty often. The staff is warm and welcoming. I usually can get my favorite drink. A venti blonde iced late with 3 pumps of caramel and 3 pumps of toffee nut. Most people seem to get angry as they do run out of ingredients quickly and sometimes are missing ingredients for almost a week. The staff do their best for alternatives and substitutions. If Starbucks corporate sees this. Please rebuild the building or move the staff to another location up to specifications set by the other shops around the country. The speakers can't play bass, the staff is constantly saying sorry and coming through to walk 2 people around each other. They need space, storage and air for the staff whom are usually beaded with sweat. This will help the staff be more efficient and happy.
John Ryan
There drive through was absolutely obnoxious the several times I've attempted it. Prices are to high.....just a overall bad experience.
Paul Michaud
I’ve been going here since they opened and it’s the slowest Starbucks I’ve ever been to. Time and time again it’s a 25-30 minute wait for a coffee with a small line. Each employee seems to be running their own show instead of working as an efficient team. If I have 30 minutes to spare, I’ll stop in but I usually don’t.
Dex
Just a little customer service 101. If someone asks for a small, you don't need to inform them it's called a tall. And then definitely don't follow that up by telling them a large is calked a venti after they order a large for their next item. Clearly you knew exactly what size I was referring to, and no other barista has ever had to ask. And then you had to ask what my order was again on both items, because the only thing you remembered was the sizes you were eager to tell me I'd said wrong. I've worked in many customer service environments, and those who insist on correcting their customers' wording on trivial things NEVER last in their position. I get that you're swamped, and it's probably been a hard day. But you're not making it any easier on yourself when you carry a superiority complex like that. 5 stars because I know how much a 4 hurts, and I'm not going to do that to the rest of the employees.
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Go to the Starbucks website and they should have an online application
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